Summary
Overview
Work History
Education
Skills
Timeline
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Terry Crosley Jr.

Ogden,UT

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Dollar Tree Distribution Center. Proven ability to enhance customer satisfaction and streamline operations through effective communication and problem-solving skills. Experienced in cash handling and maintaining a positive work environment, ensuring operational excellence.

Overview

3
3
years of professional experience

Work History

Crew Member

SUBWAY®Restaurants
04.2025 - 06.2025

Excellent with customers

Fast past worker

Always had customer satisfaction

Open and closed for the business

Nightly deposits

Assistant Manager

Dollar Tree Distribution Center
03.2022 - 10.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Education

Pioneer High School
Redding, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Resilience and persistence
  • Complex Problem-solving
  • Creativity and innovation
  • Inventory restocking
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Positive company representation
  • Salesmanship
  • Inventory counts
  • Point-of-sale transactions
  • Sales expertise
  • Willingness to learn
  • Workplace safety

Timeline

Crew Member

SUBWAY®Restaurants
04.2025 - 06.2025

Assistant Manager

Dollar Tree Distribution Center
03.2022 - 10.2023

Pioneer High School
Terry Crosley Jr.