Terry Crouch
Elsmere,KY
Summary
To be part of a team for a diversified company that is a leader in its field. Assist in. Increasing revenue while decreasing cost Vision to become more productive and proficient Exceeding customer expectations Evaluating and solving customer concerns and quality issues
Overview
7
7
years of professional experience
Work History
Inventory Specialist
Perfetti VanMelle
Erlanger, Kentucky
09.2026 - Current
- Managed confectionery inventory in Perfetti Van Melle warehouse using SAP records
- Maintained accurate and up-to-date inventory records.
- Reconciled inventory variances with production and receiving teams
- Performed scheduled inventory counts and supply audits.
- Investigated discrepancies between physical count and computer records.
- Created reports on inventory activity, shortages, overages.
Warehouse Associate
Sandvik ADC
09.2025 - 09.2026
- Pick orders for four different brands that we supply, induction of boxes on bots, highlighting priority orders, labeling boxes, unloading bots, making preprint labels for partial orders, cleaning on a daily basis. Assisting leads in any way they may need.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Used pallet jacks to move items to and from warehouse locations.
- Performed cycle counts and reconciled inventory with physical stock.
- Picked and prepared numerous daily shipments in a controlled-atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Customer Service Representative
Internal Revenue Services
06.2024 - 09.2025
- Handled incoming calls from clients for small businesses, authenticating taxpayers, providing any information I can, answering questions about taxes owed for the business, working paper cases sent in, sending start of duty and end of duty emails to managers and leads, weekly meetings, one hour of reading time each week, updating settr on a daily basis(timesheet)
- Answered taxpayer calls using Internal Revenue Service policies and procedures.
- Explained tax account notices and payment options to taxpayers.
- Researched tax records to resolve account questions and discrepancies.
Warehouse Associate
Federated Fisher Autoparts
10.2019 - 06.2024
- Pull orders, package and ship orders to customers, Conducted cycle counts to verify inventory accuracy and assist in accurate inventory levels. Maintain a safe work environment throughout the warehouse. Ensured safe storage of chemicals and maintained MSDS sheets for compliance. Training all new hires for the outbound picking team.
- Received incoming materials and verified shipments against purchase orders.
- Picked and packed warehouse orders for Sandvik ADC production schedules.
- Operated forklift and pallet jack to move raw materials safely.
Education
Grant County High School
Dry Ridge, KYSkills
- SAP
- WMS
- Data accuracy
- Importing data and quality checking the transfer
- Quality checks
- Customer order fulfillment
- Customer interaction
- RF scanner
- Outlook and excel
- Problem solving
- Detail-oriented
- Maintains clean and safe working environment
- Safety protocols
- Safety protocolsee
- Seventeen years of experience with a record of delivering outstanding results in a manner that increases productivity Specific areas include:
LANGUAGES
English
Interaction Style
Hands-on, involved, seek input from those involved. Evaluate Relevant options before suggesting the one that optimizes the process without sacrificing quality. Integrate people into the process and empower staff to take ownership. Lead in a moral and ethical way and lifting others
Timeline
Inventory Specialist
Perfetti VanMelle
09.2026 - Current
Warehouse Associate
Sandvik ADC
09.2025 - 09.2026
Customer Service Representative
Internal Revenue Services
06.2024 - 09.2025
Warehouse Associate
Federated Fisher Autoparts
10.2019 - 06.2024
Grant County High School