Terry Dando

• Operated vehicles safely on designated routes, performed pre/post-trip inspections, and managed passenger safety and fuel management. Reported accidents and maintained vehicle operations while adhering to traffic laws, utilizing ADA equipment, and communicating with dispatch. Acted as initial point of contact during emergencies, including evacuations, and provided first aid.
• Operated buses safely, ensuring timely arrival and departure at designated stops.
• Conducted pre-trip inspections to identify mechanical issues and maintain vehicle safety standards.
• Assisted passengers with boarding and alighting, providing excellent customer service throughout journeys.

• Operate shuttles safely, adhering to traffic regulations, and using defensive driving techniques. This includes navigating to/from airports and local stops. Maintained vehicle operation, ensuring readiness and safety for passenger transport. Operated vehicles on designated routes, performing pre/post-trip inspections to uphold safety standards. Adhered to scheduled routes, communicated with dispatchers, and operated ADA wheelchair lifts to facilitate accessibility for all passengers. Assist with loading/unloading handicap individuals.
• Operated shuttle vehicles to transport passengers safely and efficiently between designated locations.
• Ensured compliance with safety regulations and company policies during all transportation activities.
• Coordinated schedules and routes to optimize travel efficiency for passenger convenience.

• Led classroom, yard, and road CDL Class A Hazmat training. Performed evaluations through checklists and observation, and documented progress.
• Delivered comprehensive training on driving techniques and safety protocols to aspiring truck drivers.
• Developed customized lesson plans to address diverse learning styles and skill levels of students.
• Evaluated student performance through practical assessments, providing constructive feedback for improvement.

• Managed customer calls in complex call-center environment, addressing emergencies and resolving urgent issues while providing dispatch support. Coordinated with vendors on availability and special order requirements.
• Coordinated breakdown response efforts to ensure rapid recovery and minimal downtime for fleet operations.
• Analyzed vehicle performance data to identify recurring issues and implement solutions for improved reliability.
• Developed and maintained communication protocols with drivers, ensuring timely updates on breakdown status.

• Identified and engaged potential clients to drive product sales. Educated coworkers and clients on product features and benefits, enhancing overall customer understanding.
• Developed customized sales strategies to meet client needs and enhance customer satisfaction.
• Conducted market analysis to identify trends and opportunities for business growth.
• Collaborated with marketing team to create promotional materials that increased product visibility.

• Coordinated office administration by scheduling drivers and maintaining detailed records of vehicle maintenance and inspections. Oversaw driver management to ensure adherence to schedules and company policies. Maintained dispatch operation GPS/ELD, providing timely information for management, clients, and drivers while ensuring compliance with servicing and maintenance guidelines.
• Streamlined office operations, enhancing workflow efficiency and productivity across departments.
• Coordinated scheduling and logistics for meetings, ensuring optimal use of resources and time management.
• Implemented inventory management systems, improving accuracy in supplies tracking and reducing waste.

• Transported oil field materials to designated locations. Ensured truck maintenance. Designed professional work routes. Developed optimized work routes to enhance fuel efficiency and minimize downtime. Adhered to Department of Transportation (DOT).
• Operated vacuum trucks for efficient waste removal and environmental compliance.
• Conducted routine vehicle inspections to ensure safety and operational readiness.
• Managed hazardous material disposal in accordance with regulatory guidelines.

• Installed, maintained, and repaired security systems and related equipment. Conducted sales of security systems to commercial and non-commercial clients by assessing needs and providing tailored solutions.
• Installed security systems in residential and commercial properties, ensuring optimal functionality.
• Conducted thorough site assessments to determine installation requirements and client needs.
• Collaborated with team members to troubleshoot and resolve technical issues during installations.

• (Home residence) Hospice Care-Monitored and addressed patient behaviors to enhance comfort during hospice care., encouraging engagement, assisting family with end of life.
• Assisted family members with emotional support and guidance throughout the end-of-life process.
• Provided compassionate care and support to patients in end-of-life situations.
• Assisted with daily living activities, ensuring comfort and dignity for clients.
• Collaborated with healthcare professionals to develop personalized care plans.

• Maintained facilities and warehouses while managing events on 107-acre/423k sq. ft. campus. Oversaw computerized HVAC and security systems, ensuring compliance with safety and evacuation procedures.
• Developed and implemented community outreach programs to enhance engagement and support church initiatives.
• Coordinated volunteer efforts, ensuring efficient scheduling and resource allocation for events and services.
• Led training sessions for new staff and volunteers, fostering a collaborative and knowledgeable team environment.

Study in Nursing, Science, and Business