Hi, I’m
Terry Day
Williamsburg,VA
Summary
Retired nurse working part time. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Highly experienced, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
40
years of professional experience
Work History
Virginia ABC StoreWilliamsburg , VA
Sales Associate
02.2021 - Current
Job overview
- Prepared merchandise for sales floor.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Henrico County Public SchoolsRichmond, VA
School Nurse
08.2000 - 06.2012
Job overview
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Oversaw health services for school of 683 students and faculty.
- Served as liaison between families, school personnel and other healthcare providers on behalf of students.
- Performed health screening for students and faculty by conducting vision and hearing evaluations.
- Participated in development of school safety plans to address areas of concern.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided medical consultations to other school personnel to promote well-coordinated school health and
- Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
- Provided exceptional care to students and staff.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Evaluated patient histories, complaints and current symptoms.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Private Family ClientRichmond , VA
Private Duty Nurse
05.1999 - 07.2000
Job overview
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
- Supported personal care needs, shopping for groceries and cleaning house.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Used first-hand knowledge and clinical expertise to advocate for patient under care and enacted prescribed treatment strategies.
- Maintained highest levels of patient care and satisfaction.
HCA And Bon Secours HospitalsRichmond , VA
Nurse
06.1973 - 05.1999
Job overview
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Teamed on trauma and emergency interventions involving serious injuries,
- Provided direct patient care, stabilized patients and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Managed care from admission to discharge.
Education
VCU School of NursingRichmond,VA
BBA from Nursing
05.1970
Skills
- Compassionate and caring
- Highly energetic
- Adaptable and Flexible
- Exceeding employers expectations
- Crisis Intervention
- Problem solving
- Verbal and Written Communication
- Building Customer Relationships and Loyalty
- Accurate Documentation
- Cash Register Operations
- Engaging with Diverse Customers
Accomplishments
- Volunteer for Habitat for Humanity building houses for homeless families
- Coordinated CARATAS (a homeless program in Richmond) for my church.
- Collaborated with team of twelve in development of free school breakfast and lunch program for low income families in our school.
Affiliations
Habitat for Humanity
Timeline
Sales Associate
Virginia ABC Store
02.2021 - Current
School Nurse
Henrico County Public Schools
08.2000 - 06.2012
Private Duty Nurse
Private Family Client
05.1999 - 07.2000
Nurse
HCA And Bon Secours Hospitals
06.1973 - 05.1999
VCU School of Nursing
BBA from Nursing
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