Terry Disher
Nappanee,IN
Summary
Dynamic and results-driven Director of Information Technology with over two decades of experience in leading and managing technology functions. Proven track record of spearheading the establishment and expansion of IT departments for companies experiencing significant growth. Skilled in orchestrating seamless transitions to advanced server and user management systems, implementing new technologies for enhanced performance, and ensuring compliance with industry regulations. Adept at managing large, geographically dispersed technology systems and providing strategic guidance to senior executives on major technology investments. Recognized for successfully completing multiple ERP implementations and effectively prioritizing and managing large project loads with limited resources.
Overview
33
33
years of professional experience
Work History
Senior IT Consultant
Self-employeed
09.2024 - Current
- Assist clients in developing and implementing IT strategies to improve business operations.
- Provide technical support for hardware, software, and network issues.
- Analyze client's current system infrastructure and identified opportunities for improvement.
- Perform research on latest technologies and trends in the IT industry to make recommendations to clients.
Director of Information Technology
Heartland Recreational Vehicles, LLC
08.2007 - 08.2024
- Spearheaded the growth of the IT department to support business expansion from $200M to $900M.
- Designed and implemented IT infrastructure, scaling from 1 server and 50+ users to 76 servers and 500+ users.
- Migrated phone systems to cloud-based solutions (RingCentral) and implemented VMware for server virtualization.
- Directed ERP transformations: migrated from Microsoft Dynamics AX 4.0 to Dynamics F&O 365, enhancing operational efficiency and reporting capabilities.
- Established a data lake and pipelines to integrate data across ERP platforms, enabling advanced analytics and decision-making.
- Strengthened cybersecurity measures, including implementing multi-factor authentication, endpoint protection, and regular penetration testing.
- Managed a $5M+ IT budget, achieving cost savings through strategic vendor negotiations and resource optimization.
- Implemented disaster recovery solutions and business continuity plans, ensuring minimal downtime and data protection.
- Introduced KPIs to measure IT performance, driving continuous improvement across infrastructure, support, and project delivery.
- Oversaw the deployment of Microsoft 365 across the organization, streamlining communication and collaboration.
- Cultivated a high-performing team of 9 members, providing training, mentorship, and career development opportunities.
- Ensured compliance with Sarbanes-Oxley regulations following acquisition by Thor Industries, implementing new policies and procedures.
Director of Information Technology
Adorn, LLC
12.2000 - 08.2007
- Built IT infrastructure for a $240M organization, supporting 11 servers and 220 users across multiple locations.
- Led the successful implementation of Exchange 2003, streamlining communication and improving reliability.
- Directed the rollout of Syteline ERP software, enhancing manufacturing processes and operational reporting.
- Designed and deployed a RightFax server, improving document management and communication efficiency.
- Managed IT integration during two company acquisitions, ensuring seamless transitions with no business disruption.
- Developed and implemented a company-wide intranet for Human Resources, increasing accessibility to employee resources and documentation.
- Upgraded and maintained wide area network (WAN) infrastructure, optimizing connectivity across geographically dispersed locations.
- Created a comprehensive IT asset management system, improving tracking and lifecycle management of hardware and software.
- Collaborated with executive leadership to align IT initiatives with organizational goals, delivering cost-effective technology solutions.
Network Administrator
Newmar Corporation
08.1997 - 12.2000
- Supported 120 plus users
- Provided support to Microsoft Great Plains for Parts and Service Dept
- Supported AS/400 and Mapics environment
- Installed and implemented Exchange 2000
- Installed and implemented RightFax 6.0 server
- Installed and set up intranet with Internet Information server 4.0
- Created NT domain while upgrading network to 100 Mb
- Prepared and installed Y2K service packs with no fallout
Information System Manager
LRC Products, Inc
10.1996 - 08.1997
- AS/400 administrator and supported 20 users
- Supported remote site using IBM 5394 remote controller
- Upgraded AS/400 from 9402-F02 to 9402-200
- Modified software developed in RPG for order entry, inventory control, and shipping
Programmer/Analyst and Production Monitor
Associates Bancorp, Inc.
08.1993 - 10.1996
- Primary technological support for 1,300 AS/400 users and developed software and IBM’s OS/400 to various peripherals
- Made coding changes in COBOL and CL
- Supported help desk and branch users while installing all new software
- Recovered System/36 and AS/400 following mission critical hardware failure
Systems Administrator
United States Air Force
04.1992 - 07.1993
- Company Overview: Plans and Programs Division
- Supported 100 users with hardware and software problems
- Provided training on Microsoft Office 3.0 and set up local area network using Microsoft Windows
- Provided guidance to Resource Advisors when purchasing hardware and software
- Plans and Programs Division
Education
Bachelor of Science - Business Information Systems
Indiana Wesleyan University
Marion07.2011
Skills
- Technical Support Management
- IT Infrastructure Management
- IT Asset Management
- IT Compliance
- Data Analytics
- Enterprise Architecture
- DevOps principles
- Business Analysis
- Reliability
- Team Collaboration
- IT Procurement
- IT Budgeting
References
References available upon request.
Timeline
Senior IT Consultant
Self-employeed
09.2024 - Current
Director of Information Technology
Heartland Recreational Vehicles, LLC
08.2007 - 08.2024
Director of Information Technology
Adorn, LLC
12.2000 - 08.2007
Network Administrator
Newmar Corporation
08.1997 - 12.2000
Information System Manager
LRC Products, Inc
10.1996 - 08.1997
Programmer/Analyst and Production Monitor
Associates Bancorp, Inc.
08.1993 - 10.1996
Systems Administrator
United States Air Force
04.1992 - 07.1993
Bachelor of Science - Business Information Systems
Indiana Wesleyan University
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