Terry Dunbar
Palatine,IL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Director of Global Key Accounts - Electronics
Nordson Corporation
03.2023 - Current
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Developed forecast and yearly budgets for accounts with focus on maximizing profitability.
- Forecasted and predicted future customer opportunities and anticipated next RFP.
- Built long-term customer relationships with business leaders and contacts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Consistently exceeded established KPI for company, regional team and individual performance through teamwork and focus on customers.
Global Key Account Manager
Nordson Corporation
07.2014 - 01.2021
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed key competitors to respond to competitive threats.
- Positioned global capabilities to expand market share.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Global Business Development Manager - Piezo Jet
Nordson EFD
06.2013 - 07.2014
- Worked with senior leaders to determine marketing priorities.
- Identified target audiences and developed marketing plans across different channels and platform segments.
- Managed marketing research projects that improved business strategy through consumer insights.
- Identified effectiveness and impact of marketing initiatives through tracking and analysis.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
Market Development Manager
Nordson EFD
11.2010 - 06.2013
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Generated VOC and translated customer needs to Engineer specs for development of New Products in New markets
Piezo Jet Sales Manager
Nordson EFD
11.2009 - 11.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Regional Sales Manager
Nordson EFD
11.2006 - 11.2009
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Managed team of 6 regional sales representatives and consistently achieved high sales targets.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
LOB Manager
Nordson EFD
03.2002 - 10.2006
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Spearheaded collaborative efforts to bring products to market.
- Boosted customer base penetration using creative promotional approaches.
- Liaised with clients to better understand business needs and current market landscape.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Coordinated design meetings and decisions with internal departments and teams.
- Prioritized roadmap in order to achieve product goals and metrics.
National Sales and Marketing Manager
Janome Industrial Equipment
08.1997 - 02.2002
- Established and managed [Number]+ accounts worth over $[Amount] in yearly revenue.
- Tracked and reported on key metrics for projects, events, programs and campaigns.
- Developed and implemented pricing structures to facilitate revenue development.
- Expanded strategies to develop market share, increase penetration and boost engagement.
- Achieved more than [Number]% of quota in [Year].
- Created budget-friendly marketing campaign resulting in increased brand awareness and [Number]% sales expansion.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Instructor Schools Battalion
United States Marine Corps
07.1986 - 07.1993
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Designed or used assessments to monitor student learning outcomes.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - International Business Management
Southern Illinois University Carbondale
Carbondale, IL08.1997
Skills
- Account and Territory Management
- Change Management Process
- Strategic Account Planning
- Sales Program Coordination
- Teamwork and Collaboration
- Goal Attainment
- Revenue Growth
- Lead Identification and Generation
- Consultative Selling Techniques
- Proposal Creation
- Interdepartmental Collaboration
- Team Recruiting and Onboarding
- Vendor Contracts
- Project Scope Evaluation
- Creative Solutions
Languages
Japanese
Limited Working
Timeline
Director of Global Key Accounts - Electronics
Nordson Corporation
03.2023 - Current
Global Key Account Manager
Nordson Corporation
07.2014 - 01.2021
Global Business Development Manager - Piezo Jet
Nordson EFD
06.2013 - 07.2014
Market Development Manager
Nordson EFD
11.2010 - 06.2013
Piezo Jet Sales Manager
Nordson EFD
11.2009 - 11.2010
Regional Sales Manager
Nordson EFD
11.2006 - 11.2009
LOB Manager
Nordson EFD
03.2002 - 10.2006
National Sales and Marketing Manager
Janome Industrial Equipment
08.1997 - 02.2002
Instructor Schools Battalion
United States Marine Corps
07.1986 - 07.1993
Bachelor of Arts - International Business Management
Southern Illinois University Carbondale
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