Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Work History
Arab City Schools
Substitute
08.2006 - Current
Job overview
Effectively manage classroom behavior and a safe and orderly environment for all grade levels.
Hawkins Law Firm
Paralegal
05.2022 - 12.2022
Job overview
Supported attorneys in a variety of legal practice areas
Skilled in conducting legal research and managing case files.
Kottmann Inc.
System Analyst
06.2002 - 05.2006
Job overview
Served as system analyst and team leader supporting Army Information Technology
Successfully led a team to meet deadlines and perform functions to accomplish various job assignments.
Dynamics Research Corporation
Database Administrator
10.1998 - 03.2002
Job overview
Developed Database for Blackhawk Helicopters, which enabled Army aviation units to meet daily readiness reporting requirements
Performed travel to CONUS and OCONUS locations presenting briefings to pilots on how to record flight hours per aircraft and any downtime
Updated Excel spreadsheets that provided status of aircraft, components, and spare deliveries in support of Safety of Flight (SOF) and Safety Action Messages (ASAM)
Maintained, updated, and managed Readiness Reporting software programs and ran queries that provided readiness status, flight hours and monthly supply availability rates for airframe and engines.
Systems Engineering Solutions
Administrative Assistant/Team Leader
06.1993 - 08.1997
Job overview
Supported the US Army RF tracking system for the National Fusion Center, which included working directly with the transportation office to provide real-time tracking of materials being moved from CONUS to OCONUS sites
Oversaw daily operations, which included ensuring compliance with banking regulations, and providing exceptional customer service
Implemented new procedures and technologies that improved efficiency and streamlined operations
Created and updated Government documents and schedules, organized and retained information for audit trails
Maintained spreadsheets of employee labor hours/customer support records.
Proven track record of managing and resolving customer inquires, efficiently and effectively
MS Office (proficient in Word, Exel and Power Point
Clerical Support
Administrative Assistant
Complex Problem-Solving
Positive Reinforcement
Organizational Abilities
Make travel arrangements
Organization and Planning
Database Uploading
Word Processing
Mail Handling
Customer Relationship Management
Strong Interpersonal Skills
Keyboard Entry
Database Management
Excellent Communication Skills
Additional Information
GPA: 3.87
Work Type
Full Time
Work Location
RemoteOn-Site
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.