Terry Gallen
Leesburg,FL
Summary
Seasoned FedEx Manager and talented leader with 26 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Able to multitask and maintain organization with multiple locations assigned. Able to adapt to changing environments, both internal and external.
Overview
26
26
years of professional experience
Work History
Operations Manager
FedEx Express
06.2016 - Current
- Supervised operations staff as a stand alone manager and kept station and employees compliant with company policies and safety procedures,
- Developed systems and procedures to improve operational quality and team efficiency to achieve all goals set by the Corporation.
- Responsible for hiring, onboarding and training of new hires to fulfill business requirements.
- Participate with monthly MD audits throughout the Sunshine district.
U.S. Ground Operations Senior Manager
FedEx Express
04.2015 - 06.2016
- Responsible for all aspects of the operations as TLHA Senior manager over 4 locations (TLHA, PFNA, ABYA, VLDA)
- Ensure compliance with Corporate operating procedures, policies, safety procedures and other regulatory agencies.
- Develop, motivate, and train 7 operations managers, as well as, work to develop positive relations with ramp management and engineering staff to consistently strive for excellence in achieving all goals set by the Corporation.
- Responsible for adhering to all corporate audit items without fail to ensure 100% compliance at each location within my span of control.
- Responsible for financial controls at each location.
US Ground Operations Senior Manager
FedEx Express
06.2012 - 04.2015
- Responsible for all aspects of the operations as GEGA Senior manager over 5 locations (GEGA, LWSA, COEA, MWHA, KLSA)
- Ensure compliance with Corporate operating procedures, policies, safety procedures and other regulatory agencies.
- Develop, motivate and train 7 operations managers, as well as , work to develop positive relations with ramp management and engineering staff to consistently strive for excellence in achieving all corporate goals.
- Responsible for adhering to all corporate audit items without fail to ensure 100% compliance at each location and also participated in MD and Regional audit teams to ensure district and region compliance.
- Responsible for financial controls at each location.
US Ground Operations Manager-Remote
FedEx Express
Bozeman, MT
06.1997 - 05.2012
Education
Bachelor of Science - Biology
Beaver College
Pennsylvania05.1987
Skills
Strong leadership and management skills
Results Oriented
Highly motivated
Process Driven
Excellent Multitasker
Organized
Adaptable to Changing environments
Timeline
Operations Manager
FedEx Express
06.2016 - Current
U.S. Ground Operations Senior Manager
FedEx Express
04.2015 - 06.2016
US Ground Operations Senior Manager
FedEx Express
06.2012 - 04.2015
US Ground Operations Manager-Remote
FedEx Express
06.1997 - 05.2012
Bachelor of Science - Biology
Beaver College
Similar Profiles
CHRISTOPHER THOMASCHRISTOPHER THOMAS
FedEx Express Courier at FedEx Express Courier, FedEx ExpressFedEx Express Courier at FedEx Express Courier, FedEx Express
Albert SpunarAlbert Spunar
Courier at Fedex Corp/Fedex ExpressCourier at Fedex Corp/Fedex Express
Christy WashingtonChristy Washington
Admin/Package Handler at FedEx Ground/ FedEx ExpressAdmin/Package Handler at FedEx Ground/ FedEx Express
Kevin SoucyKevin Soucy
Ramp Transport Driver at FedEx ExpressRamp Transport Driver at FedEx Express
Angel SanchezAngel Sanchez
Tutor at Lake Sumter State CollegeTutor at Lake Sumter State College