Terry Gourneau
San Francisco,CA
Summary
Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Consistently delivers results through organized and efficient work habits.
Overview
25
25
years of professional experience
Work History
Surgical Program Support Admin
Department Of Veterans Affairs - United States Government
San Francisco, CA
08.2005 - 05.2025
- Enhanced workplace productivity through effective teamwork and collaboration.
- Resolved issues efficiently by demonstrating strong problem-solving skills.
- Contributed innovative ideas to improve team performance and outcomes.
- Provided guidance to colleagues, fostering a collaborative work environment.
- Managed inventory and supplies to ensure availability of materials as needed.
- Streamlined processes using various software tools to optimize performance.
- Utilized time management skills to complete tasks on schedule.
- Executed daily duties with accuracy and efficiency.
Logistics Supervisor
The Gap, Inc.
San Francisco, CA
01.2000 - 08.2005
- Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
- Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
- Developed and implemented strategies for cost reduction and improved service levels.
- Designed standard operating procedures for various aspects of the logistics process such as receiving, warehousing, packaging and labeling.
Education
Bachelor of Arts - English Literature
University of Hawaii
Honolulu06-1972
High School Diploma -
Radford H.S.
Honolulu, HI06-1967
Skills
- Data analysis
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Customer service
- Record keeping
- Training and development
- Computer proficiency
- Cultural awareness
- Dependability and responsibility
- Leadership
Affiliations
- Volunteer at many support organizations in the Mission District.
- Dog Sitter and Walker
- Driver for Meals on Wheels
Accomplishments
- Employee of the Month at the VA
- leadership recognition for excellent timekeeping skills.
Timeline
Surgical Program Support Admin
Department Of Veterans Affairs - United States Government
08.2005 - 05.2025
Logistics Supervisor
The Gap, Inc.
01.2000 - 08.2005
Bachelor of Arts - English Literature
University of Hawaii
High School Diploma -
Radford H.S.
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