Summary
Overview
Work History
Education
Skills
Certification
TECHNOLOGIES & TOOLS
Affiliations
Languages
Timeline
Generic

Terry Grytza

Columbus,OH

Summary

Innovative Product Manager known for high productivity and efficient task completion. Possess specialized skills in product lifecycle management, market analysis, and agile project methodologies. Excel in leadership, communication, and problem-solving to drive projects to successful completion. Committed to leveraging these abilities to contribute significantly to any team's success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Product Manager and Data Consultant

Verizon Wireless
Hilliard, OH
03.2015 - 12.2024
  • Led strategy and launch of RASP, integrating APIs to automate over 350 projects and support 1.5M reviews.
  • Managed comprehensive product development lifecycle, including stakeholder discovery and market analysis.
  • Developed functional specifications and technical documentation; published feature guidance on internal platforms.
  • Maintained cross-departmental audits, ensuring governance compliance and escalating at-risk projects effectively.
  • Delivered KPI reporting and data hygiene monitoring using SQL, Excel, and Power BI for leadership insights.
  • Facilitated alignment between UX, engineering, finance, and operations to meet business objectives.
  • Collaborated with key stakeholders such as Verizon Business and Amazon DSP teams for platform integration.
  • Planned six months off for family and travel after accepting voluntary severance.

Manager, Finance Technical Operations

Verizon Wireless
Schaumburg, IL
05.2005 - 03.2015
  • Managed SurePay suite, overseeing 50+ projects and 1.1M+ system updates with 12-member team.
  • Owned revenue integrity operations, compliance, and lifecycle management for financial systems.
  • Served as primary contact for internal audits and regulatory readiness initiatives.
  • Collaborated with matrixed departments to define requirements and manage project backlog.
  • Executed high-impact launches aligned with business objectives through strategic partnerships.
  • Developed cross-functional project plans, resolving issues to enhance services.
  • Expanded SurePay subscriber base from 800K to 10M through targeted service improvements.
  • Tracked KPIs and presented financial health updates and risk forecasts to executive leadership.

Education

Bachelor of General Studies - Business Law, Ethics in Business, Economics, Physics

Indiana University
Bloomington, IN

Skills

  • Product management and oversight
  • Agile methodologies and Scrum
  • Data analysis and SQL
  • Governance and compliance
  • KPI development and reporting
  • Cross-functional collaboration
  • Technical documentation
  • API integration
  • Strategic planning
  • Financial operations
  • Jira project management
  • Power BI analytics
  • Excel proficiency
  • Tableau visualization
  • User acceptance testing

Certification

  • Project Management Professional (PMP) – PMI | PMP #1911656
  • Certified Scrum Master (CSM) – Verizon Agile Certification
  • Lean Six Sigma Green Belt – Verizon Lean Six Sigma Program
  • Pre-Leader Academy Graduate – Verizon Leadership Program

TECHNOLOGIES & TOOLS

SQL | Power BI | Excel | Tableau | Jira | Clarity | Microsoft Office Suite | Google Workspace | SharePoint | Python (basic) | Agile/Scrum | Vision | ACSS | SED | POS Portals | VZW Data Warehouse | API Integration

Affiliations

  • CAD/3D Creator
  • Competitive Golf and Cornhole Leagues
  • DIY auto and home repair/upgrade
  • Boating and Travel
  • PADI Certifed Scuba Diver
  • Dog Dad

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Product Manager and Data Consultant

Verizon Wireless
03.2015 - 12.2024

Manager, Finance Technical Operations

Verizon Wireless
05.2005 - 03.2015

Bachelor of General Studies - Business Law, Ethics in Business, Economics, Physics

Indiana University

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