Terry Hagy
Jacksonville,FL
Summary
Proactive Client Director with extensive experience in sales management and strategic planning. Implemented innovative techniques to expand client base and increase revenue generation through targeted marketing and personalized outreach. Known for exceptional negotiation skills and building long-term client relationships, driving consistent business growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
23
23
years of professional experience
Work History
Client Director Team Lead
World Wide Technology
08.2021 - Current
- Implemented innovative sales techniques to increase revenue generation and exceed sales targets consistently over $50M+ per year.
- Drove extensive revenues with clients in the Fortune 500 space, while developing relationships with C-Level executives.
- Developed new business opportunities for consistent revenue growth through strategic partnerships and market analysis.
- Expanded the client base with targeted marketing strategies and personalized outreach efforts.
- Contributed significantly to annual revenue goals through a proactive approach in identifying untapped markets potential opportunities.
- Negotiated favorable contracts to secure long-term partnerships with clients, suppliers, and vendors.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Built relationships with customers and community to establish long-term business growth.
Sr. Account Manager
Presidio
09.2020 - 08.2021
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
Major Account Manager
Fortinet
10.2019 - 09.2020
- Monitored industry trends and competitor activities, developing strategies to maintain a competitive edge in the market.
- Built mutually beneficial partnerships with industry and resale partners to enhance overall service and value to clients.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Worked with channel and alliance partners on joint marketing and sales opportunities.
- Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
Client Executive
Dimesion Data
07.2015 - 10.2019
- Led cross-functional teams to develop innovative strategies, driving business growth and profitability.
- Presented compelling sales pitches that demonstrated the value of our offerings in meeting client objectives successfully.
- Mentored junior team members, fostering a positive work environment and encouraging professional growth.
- Streamlined internal processes for increased efficiency and improved client experiences.
- Established a reputation for exceptional problem-solving abilities by resolving complex issues that resulted in enhanced customer loyalty.
- Increased revenue generation through the development and implementation of strategic sales plans.
Sr. Sales Consultant
Presidio
06.2008 - 07.2015
- Boosted sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive understanding of competitor offerings to better position products in the market.
- Evaluated clients' needs and created plan of action to provide solutions.
- Negotiated contracts with clients, securing favorable terms to drive profitability.
- Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
Sales Director
Time Warner Telecom
10.2004 - 05.2008
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
Sales Director
XO Communcations
02.2002 - 10.2004
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
Education
Associate of Arts - Information Technology
University of Phoenix
Jacksonville, FLBusiness Management
College of Baltimore
Baltimore, MDSkills
- Relationship Management
- People Management
- Strategies and goals
- Team Management
- Creativity and Innovation
- Strategic Planning
- Contract and Vendor Management
- Organizational Development
- Sales management
- Negotiation
Accomplishments
Rookie of the Year
Presidents Club Winner YoY
Rise Above the Cloud Team Winner
Timeline
Client Director Team Lead
World Wide Technology
08.2021 - Current
Sr. Account Manager
Presidio
09.2020 - 08.2021
Major Account Manager
Fortinet
10.2019 - 09.2020
Client Executive
Dimesion Data
07.2015 - 10.2019
Sr. Sales Consultant
Presidio
06.2008 - 07.2015
Sales Director
Time Warner Telecom
10.2004 - 05.2008
Sales Director
XO Communcations
02.2002 - 10.2004
Associate of Arts - Information Technology
University of Phoenix
Business Management
College of Baltimore
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