Terry Hahn
Cape Coral,FL
Summary
Experienced Project Manager with excellent implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in working with sponsors and study teams to deliver protocol-specific training to study sites.
Overview
31
31
years of professional experience
Work History
Clinical Safety Business Administrator
WCG Trifecta
12.2022 - 06.2024
- Created or provided quality control of up to 600 safety letters per month for distribution on Trifecta's InvestigatorSpace® Safety Vigilance platform.
- Ensured that each safety letter was meticulously crafted to meet client standards and rigorously aligned with the content of CIOMS, ensuring the highest level of safety vigilance. These letters were then distributed to the Sponsor, Study Team, Principal Investigators, and Site Staff involved in the study.
- Created monthly analytics of received Zendesk safety tickets, including a robust dashboard with interactive graphics, making it user-friendly and easy to interpret.
- Provided exceptional customer service, promptly addressing client concerns and resolving issues, resulting in high client satisfaction rates.
Web Conference Project Manager
WCG Trifecta
08.2012 - 12.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Created graphic-rich, post-event analytics for sponsors to track the effectiveness of Trifecta's webinar site training solutions.
- Managed up to 100 Web-based Investigator Meetings per year, including custom client branding, meeting planning, rehearsals, and prompt customer service throughout the project's life.
- Collaborated with clients in the US and internationally to plan events, ensure proper staffing, and manage crew and processes to meet client demands.
Project Manager
Virtual Clinical Solutions
04.2009 - 07.2012
- Managed process for all Virtual Clinical Solutions products and services client engagements, including hosting over 70 webinars annually. Created SCORM-compliant content, authoring quizzes, assessments, and interactive e-learning training modules.
- Responsible for the quality, timeliness, and adherence to all contracted deliverables' budgets.
- Maintained project ownership within inter-company departments by spearheading meetings and conference calls for status updates on actionable items.
Director Media Services
DigiScript, Inc.
01.2007 - 03.2009
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Coordinated and directed more than 30 local and international audio-video productions annually, providing on-site client, talent, and crew management.
- Worked with the post-production department and saw projects through from concept to completion.
Video Production Manager
DigiScript Inc.
06.2000 - 01.2007
- Established strong relationships with key stakeholders such as clients, talent agencies, location managers, and equipment rental companies that facilitated successful project outcomes.
- Coordinated with clients to establish clear expectations and deliver exceptional results within deadlines.
- Provided troubleshooting support for technical issues encountered during production, ensuring minimal disruption to workflow.
Photographer
Color Systems
01.1999 - 05.2000
- Produced catalog and product photography using large-format digital and film cameras and produced three graphic-rich catalogs annually.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Photographer
CPS Corporation
04.1997 - 01.1999
- Commercial, catalog, and product photography services.
- Planned and prepared for on-location and studio shoots.
Owner/Photographer
Studio Art
01.1993 - 03.1997
- Established a photography studio focused on food styling and photography, product photography, and location photography.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Managed day-to-day business operations.
Education
Associate Degree Culinary Arts -
Johnson And Wales University
Charleston, SC10.1986
Skills
- Project Management
- Team Collaboration
- Identifying best practices
- Process Streamlining
- Managing multiple projects
- Analytical Thinking
- Attention to Detail
- Microsoft Office
- Project planning and development
- Project Scheduling
Timeline
Clinical Safety Business Administrator
WCG Trifecta
12.2022 - 06.2024
Web Conference Project Manager
WCG Trifecta
08.2012 - 12.2022
Project Manager
Virtual Clinical Solutions
04.2009 - 07.2012
Director Media Services
DigiScript, Inc.
01.2007 - 03.2009
Video Production Manager
DigiScript Inc.
06.2000 - 01.2007
Photographer
Color Systems
01.1999 - 05.2000
Photographer
CPS Corporation
04.1997 - 01.1999
Owner/Photographer
Studio Art
01.1993 - 03.1997
Associate Degree Culinary Arts -
Johnson And Wales University
Honors and awards
- Summa Cum Laude
- Silver Key Honor Society
- Alpha Beta Kappa
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