Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Haney

Morven,GA

Summary

Highly experienced sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Shuttle Truck Driver

SYSCO Food Services
03.2023 - Current
  • Minimized accidents with defensive driving techniques and constant awareness of road conditions and traffic patterns.
  • Promoted a positive company image through courteous interactions with customers, vendors, and fellow drivers on the road.
  • Streamlined delivery process by effectively planning and executing efficient routes for timely deliveries.
  • Educated new hires on company policies/procedures regarding safe driving practices as part of an ongoing commitment to employee development.
  • Maintained accurate records of all transportation activities, including hours driven, miles traveled, and fuel expenses.
  • Strengthened compliance by adhering to all federal, state, and local transportation regulations and requirements.

Delivery Driver

US Foods
03.2019 - 02.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
    Valdosta, GA - March 2019 - March 2023
    Job description:
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Communicated proactively with management about potential issues or delays in delivery times.

Sales Supervisor

Coca Cola Bottling Co Consolidated
07.2017 - 07.2020
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Established strong rapport with customers, fostering long-term relationships and generating repeat business.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Boosted sales revenue by consistently meeting and exceeding sales targets.
  • Promoted and up-sold products and services to meet needs of customers.

Route Sales Driver

Jones Welding & Industrial Supply
10.2013 - 07.2017
  • Maximized route efficiency by analyzing data trends and making necessary adjustments to better serve customers.
  • Adhered to company policies while representing the organization professionally at all times during interactions with customers and peers.

Propane Delivery Driver

Owens Propane
07.2012 - 01.2014
  • Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
  • Demonstrated expertise in handling emergency situations such as gas leaks or equipment malfunctions professionally, prioritizing customer safety above all else.
  • Adapted quickly to changing weather conditions or road closures while delivering propane efficiently under challenging circumstances.
  • Contributed to team efficiency by collaborating with dispatchers, service technicians, and sales representatives for seamless communication.
  • Improved customer satisfaction by ensuring timely and accurate propane deliveries to residential and commercial clients.

Line Cook Supervisor

Applebee's Grill + Bar
07.2010 - 07.2012
  • Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
  • Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
  • Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
  • Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
  • Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Grilled meats and seafood to customer specifications.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.

Medical Driver

Airgas, An Air Liquide
02.2007 - 04.2010
  • Developed strong rapport with regular clients leading to increased trust between driver-patient relationships.
  • Efficiently managed emergency situations involving respiratory distress or compromised airway access, providing life-saving support as needed.
  • Assisted in the training of new Oxygen Technicians, fostering a culture of teamwork and continuous improvement.
  • Enhanced patient safety by meticulously monitoring and maintaining oxygen equipment.
  • Actively participated in professional development opportunities to stay current on industry advancements in respiratory care technology.

General Laborer

Advanced Aluminum
07.1997 - 06.2008
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.

Education

High School Diploma -

Lowndes High School
Valdosta, GA
06.1997

Skills

  • Vehicle inspection knowledge
  • Professionalism and Punctuality
  • Safe Driving Practices
  • Commercial driver's license
  • Sales and marketing strategies
  • Customer Relationship Building
  • Sales strategy development
  • Upselling and Cross Selling
  • Prospecting skills
  • Sales Presentations
  • Client presentations
  • Objection handling
  • Technical understanding

Timeline

Shuttle Truck Driver

SYSCO Food Services
03.2023 - Current

Delivery Driver

US Foods
03.2019 - 02.2023

Sales Supervisor

Coca Cola Bottling Co Consolidated
07.2017 - 07.2020

Route Sales Driver

Jones Welding & Industrial Supply
10.2013 - 07.2017

Propane Delivery Driver

Owens Propane
07.2012 - 01.2014

Line Cook Supervisor

Applebee's Grill + Bar
07.2010 - 07.2012

Medical Driver

Airgas, An Air Liquide
02.2007 - 04.2010

General Laborer

Advanced Aluminum
07.1997 - 06.2008

High School Diploma -

Lowndes High School
Terry Haney