Rest Area Coordinator
Michigan Department of Transportation
- Monitored key performance indicators to identify areas for improvement and implement necessary changes.
- Organized successful events and initiatives, promoting community engagement and increasing brand visibility.
- Boosted employee morale with regular recognition of achievements.
- Established strong relationships with vendors and suppliers, negotiating favorable terms for contracts.
- Increased efficiency by streamlining processes and introducing time-saving tools in daily operations.
- Enhanced customer satisfaction by overseeing prompt resolution of complaints and issues.
- Collaborated with cross-functional teams to develop innovative solutions addressing specific challenges faced by the organization.
- Maintained general operation of rest areas and communication with custodial staff.
- Ensured compliance with company policies, local regulations, and best practices at all times.
- Performed administrative functions by preparing weekly reports, completing forms and initiating correspondence.
- Conducted routine inspections to check quality and compliance with established specifications.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Tracked hours and inventory usage, and prepared associated reports.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused tense situations.
