Terry Hawkins
Newport,MI
Summary
Forward-thinking professional with solid history of accomplishment in settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning, and operational oversight abilities.
Overview
7
7
years of professional experience
Work History
Executive Director
Harborside Senior Living
Luna Pier, MI
02.2023 - Current
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Executive Director/BOM/RCC/Receptionist
Hampton Manor of Woodhaven
Woodhaven, MI
08.2019 - 02.2023
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Recruited, hired, and trained employees on operations and performance expectations.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Successfully improved employment turnover through creating incentive and training programs.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Prepared and distributed detailed reports on scheduling metrics and performance indicators.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Analyzed scheduling trends to recommend process improvements, resulting in an increase in efficiency.
- Coordinated with HR to onboard new hires, including scheduling interviews and orientation sessions.
- Collaborated with other departments to coordinate resources when necessary.
CNA
Symphony Applewood
Woodhaven, MI
05.2018 - 08.2019
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored food intake and output as directed by nursing staff.
Education
Cosmetology
Michigan College of Beauty
Monroe, MI08-2007
High School Diploma -
Jefferson High School
Monroe, MI06-2006
Associate of Applied Science -
Monroe County Community College
Monroe, MISkills
- Marketing
- Social media
- Community engagement
- Business management
- Team bonding
- Team leadership, training, and development
- Budget reporting
- Sales management
- Relationship building
- Staff management
- Business administration
- Senior living management
- Human resources management
Timeline
Executive Director
Harborside Senior Living
02.2023 - Current
Executive Director/BOM/RCC/Receptionist
Hampton Manor of Woodhaven
08.2019 - 02.2023
CNA
Symphony Applewood
05.2018 - 08.2019
Cosmetology
Michigan College of Beauty
High School Diploma -
Jefferson High School
Associate of Applied Science -
Monroe County Community College
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