Terry Haynes

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• Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
• Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
• Developed quality policies, procedures, and work instructions tailored to the specific needs of the organization.
• Communicated effectively with customers regarding their concerns or inquiries related to product quality or safety.
• Led a team of quality inspectors to ensure consistent adherence to industry standards and company policies.
• Promoted teamwork and collaboration within the Quality team, leading to increased productivity and overall job satisfaction.
• Developed comprehensive audit plans and conducted internal audits to identify gaps in the quality management system.
• Facilitated employee training on quality standards, protocols, and best practices, leading to increased awareness and adherence across the organization.
• Conducted thorough risk assessments and mitigated potential hazards, ensuring a safe working environment for all employees.
• Championed a culture of excellence within the organization by setting high expectations for performance and holding employees accountable for results-driven outcomes.
• Utilized statistical methods to analyze data and drive improvements in process capability and product performance.
• Improved product quality by implementing strict quality control measures and conducting regular inspections.
• Leveraged data analytics tools to monitor trends in product defects, enabling proactive problem-solving efforts before escalation into larger issues.
• Revised and drafted policies and procedures to address deficiencies comprehensively.
• Documented nonconforming material and reported to appropriate team leaders for review and assessment.
• Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
• Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
• Reviewed, calibrated and validated equipment used in manufacturing of Type products.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Performed visual inspections and non-destructive tests where appropriate.
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
• Collaborated with production staff to establish and meet quality standards
• Evaluated components and final products against quality standards and manufacturing specifications.
• Completed precise measurements using special tools.
• Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
• Identified and documented quality discrepancies for management to develop resolutions.
• Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
• Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
• Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
• Enhanced production efficiency by implementing standardized inspection processes and procedures.
• Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
• Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
• Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
• Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.