Terry Henriod
Santaquin
Summary
Dynamic Production Manager with a proven track record at Rock Canyon Lubricants, excelling in workflow optimization and quality control. Adept at supplier communication and strategic planning, I drive continuous improvement initiatives that enhance efficiency and reduce costs. Strong leadership and problem-solving skills have consistently led teams to exceed production goals.
Overview
23
23
years of professional experience
Work History
Production Manager
Rock Canyon Lubricants
American Fork
09.2015 - Current
- Managed daily production schedules to ensure workflow efficiency.
- Coordinated material supplies to maintain uninterrupted production processes.
- Inspected finished products for quality assurance compliance.
- Assisted in implementing standard operating procedures for production tasks.
- Communicated with suppliers to confirm delivery timelines and requirements.
- Monitored inventory levels to support timely reordering of materials.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Scheduled staff work assignments, rotations and overtime.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Troubleshot and resolved problems with equipment and programmable logic controller systems.
- Identified and solved complex problems that impacted management and business direction.
Salesperson
Cedar Fence Company
Provo
05.2013 - 09.2015
- Engaged customers to understand their needs and preferences.
- Demonstrated product features to enhance customer knowledge and satisfaction.
- Assisted in training new sales staff on product knowledge and sales techniques.
- Processed customer transactions accurately and efficiently at the register.
- Resolved customer inquiries and concerns with effective communication skills.
- Developed key customer relationships to increase sales.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Participated in trade shows and sales events to promote products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
Store Manager
The Home Depot Inc
Richfield
02.2003 - 04.2013
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and supervised staff, fostering teamwork and a positive work environment.
- Implemented visual merchandising standards to enhance product displays and promotions.
- Conducted inventory management, ensuring stock levels met customer demand effectively.
- Resolved customer inquiries and complaints, promoting a service-oriented atmosphere.
- Coordinated scheduling for staff to optimize coverage during peak hours.
- Enforced safety protocols, maintaining compliance with company policies and regulations.
- Collaborated with corporate teams to align local strategies with overall business goals.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Implemented efficient systems for tracking stock movement.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
South Sevier High School
Monroe, UT05-1986
Skills
- Production scheduling
- Quality control
- Standard operating procedures
- Equipment troubleshooting
- Inventory management
- Workflow optimization
- Supplier communication
- Cost analysis
- Problem solving
- Effective communication
- Relationship building
- Lean manufacturing
- Continuous improvements
- Materials management
- Equipment operation
- Quality assurance controls
- Supply chain management
- Continuous improvement processes
- Production oversight
- Material handling expertise
- Supply management expertise
- Strong leadership
- Strategic planning
- Logistics
Timeline
Production Manager
Rock Canyon Lubricants
09.2015 - Current
Salesperson
Cedar Fence Company
05.2013 - 09.2015
Store Manager
The Home Depot Inc
02.2003 - 04.2013
High School Diploma -
South Sevier High School
Similar Profiles
Romeo OlivaRomeo Oliva
Physical Therapist at Rock Canyon Respiratory and Rehabilitation CenterPhysical Therapist at Rock Canyon Respiratory and Rehabilitation Center
Reese AutreyReese Autrey
Hostess at Red Rock Canyon GrillHostess at Red Rock Canyon Grill
Hayden ReinigHayden Reinig
Student at Rock Canyon High SchoolStudent at Rock Canyon High School
ALEXANDRA CALLAHANALEXANDRA CALLAHAN
Phlebotomist at Grifols Biomat USAPhlebotomist at Grifols Biomat USA
Natasha ForbesNatasha Forbes
Sales Associate at D.R. HortonSales Associate at D.R. Horton