Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Hicks

NORWICH,CT

Summary

Dynamic Meat Department Manager with extensive experience at The Fresh Market and Stop and Shop. Proven track record in inventory management and staff leadership, successfully reducing waste and enhancing team performance. Skilled in cutting techniques and fostering customer service excellence, driving sales through effective promotional strategies and training initiatives.

Overview

19
19
years of professional experience

Work History

Meat Department Manager

The Fresh Market
08.2022 - Current
  • Began at The Fresh Market in Guilford, CT as Assistant Meat Department Manager in August 2022 and worked up to Manager.
  • Opened The Fresh Market new store in Wethersfield, CT as Meat Department Manager.
  • Setup Seafood and Meat full-service/self-service cases according to plan-o-grams.
  • Use weekly program to ensure proper weekly, daily sales items and Little Big Meals are in place.
  • Oversee daily operations of meat department, ensuring compliance with safety and quality standards.
  • Manage inventory levels, reducing waste through efficient stock rotation and ordering practices.
  • Create schedules on UKG
  • Use Periscope to ensure proper product levels, increase sales, and reduce shrink.
  • Maintain proper sanitation standards to ensure customer satisfaction, health and safety.
  • Encourage team member growth through training and collaboration.
  • Set up Meat Departments for Grand Openings in Massachusetts and Connecticut.
  • Trained new Meat Department Managers in New Jersey and Connecticut stores.

Meat Department Manager

Stop and Shop
01.2007 - 12.2021
  • Between 2007 and 2016 worked as a Meat and Seafood clerk, Assitant Manager and Department Manager at various Stop and Shop locations including: Groton, Old Saybrook, Madison and Killingly, CT.
  • Worked my way from Seafood Department Manager, apprenticing as a Meat Cutter in April 2016 and worked as Meat Department Manager until December 2021.
  • Helped setup stores for Grand Openings
  • Oversaw daily operations of meat department, plan-o-gram compliance and ensuring compliance with safety, sanitation and quality standards.
  • Managed inventory levels, took department inventory periodically and reducing waste through efficient stock rotation and CAO practices.
  • Trained and mentored team members on product handling and customer service techniques.
  • Implemented promotional displays to enhance product visibility and drive sales within the department.
  • Wrote schedules

Education

No Degree - Human Services

Three Rivers Community College
Norwich, CT

High School Diploma -

Ledyard High School
Ledyard, CT
06-2003

Skills

  • Cutting techniques
  • Sanitation standards
  • Staff leadership
  • Schedule management
  • Team Building
  • Inventory Management
  • Self Motivated
  • Personable and Approachable
  • Customer Service

Timeline

Meat Department Manager

The Fresh Market
08.2022 - Current

Meat Department Manager

Stop and Shop
01.2007 - 12.2021

No Degree - Human Services

Three Rivers Community College

High School Diploma -

Ledyard High School

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Terry Hicks