Terry Holdorf

Shift Leader

Stecker Machine Company

05.2005 - Current

Assisted team in daily operations to ensure smooth workflow and customer satisfaction.
Learned safety protocols and operational procedures for effective shift management.
Supported training of new staff on equipment usage and service standards.
Monitored inventory levels and reported shortages to management for timely restocking.
Contributed to maintaining cleanliness and organization in work areas to enhance efficiency.
Collaborated with team members to achieve productivity targets during shifts.
Adapted quickly to changing priorities, ensuring seamless operations throughout shifts.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Enforced company policies and regulations with employees.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Devised and implemented processes and procedures to streamline operations.