
During my 44 years working with AT&T I had continuous training in IT, Telecommunications, Leadership, Personal Growth, Team Building and Customer Service.
I am very adaptable to the never ending changes in technology and the workforce. Having been in a supervisory roll, I trained on all new systems and websites that were constantly being implemented to keep up with newer technology and was responsible for training other employees. I worked in and maintained multiple websites on a daily basis, making changes as needed, entering, changing and analyzing data.
I have experience working with a mapping system much like GIS, which mapped the outside AT&T network.
I have been trained and have experience working with hazardous materials including safe handling, storing, and dealing with waste and spill clean ups.
I have twenty six years experience being on call 24/7 to respond immediately following a disaster / weather event. I worked with field forces and contractors during the restoration process. I understand the urgency of these situations and I am willing to volunteer my services as needed during these times and I am accustomed to working long hours as needed.
I am a very dedicated and motivated to give 100% to any task I am given and always willing to assist to help other team members as needed. I have good communication skills and work well with my peers and I am driven to provide the highest level of customer satisfaction.