Summary
Overview
Work History
Education
Skills
Timeline
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Terry Howard

Mt. Pleasant,SC

Summary

Seasoned senior Executive who is comfortable in both for-profit and non-for profit areas. Culture and quality focused. Adept at both building new leadership teams and turning around underperforming assets and companies.

Overview

27
27
years of professional experience

Work History

Principal/Consultant

Carston Advisors, LLC
Mt. Pleasant, SC
06.2022 - Current
  • Howard serves the senior living industry as an Advisor/Consultant where he focuses on building high-performance leadership teams and work forces, strategic planning and growth strategies and turning around underperforming assets and organizations.
  • Howard also serves as a Senior Consultant of Talent Optimization for PI Midlantic, a management consultancy and software group that focuses on optimizing talent at all levels of an organization by utilizing the Predictive Index platform.

Chief Executive Officer

Harmony Senior Services
Charleston, SC
11.2018 - 06.2022
  • After initial assessment of this privately-held senior living management company, created a Vision and Core Values strategy, restructured the organization, hired new leadership team, implemented more automated systems and process and installed Key Performance Indicators to more effectively measure performance.
  • Reduced company wide turnover by 50%, stabilized senior management team, reduced waste and improved operating efficiencies by eliminated manual processes and streamlined communicated with ownership.
  • As a result, bottom line same-store Net Operating Income increased two-fold over 4-year period.


President/Chief Executive Officer

MBK Senior Living
Irvine, CA
02.2004 - 08.2018
  • In his role as President and Chief Executive Officer, Howard was responsible for creating a ground-up operating platform and infrastructure to for this subsidiary of Mitsui & Company Limited, one of the top five global trading companies in the world.
  • Howard oversaw all aspects of the senior living division including strategy, operations, sales/marketing and acquisitions/dispositions.
  • Howard implemented a strategic growth plan, created the Vision and Guiding Values Statement and oversaw the successful implementation of the companies operating platform including operations, sales/marketing, human resources, information technology and finance/accounting.
  • Under Howard's leadership, the senior living division achieved industry leading margins and revenue targets and grew to 25 owned and managed assets throughout the Western US.
  • Bottom line results including achieving the targeted returns of 9 assets upon reaching their pre-determined 5-year hold periods and meeting the ownerships growth and profit plan for the senior living division.

Executive Vice President

Kisco Senior Living
Carlsbad, CA
06.1995 - 07.2003
  • In this start-up role, Howard was charged with building the management infrastructure, operating platform and growth strategy for this privately-held senior living organization.
  • Howard defined the growth strategy, built the operating team, oversaw implementation of all operating policies and procedures, and led the quality control initiatives including applications to the California Award for Performance Excellence (CAPE) and the Malcolm Baldrige National Quality Award.
  • Howard was instrumental in Kisco's growth to 32 senior living asset nationwide, through both ground-up development and acquisitions.

Education

BBA - Finance And Marketing

Belmont University
Nashville, TN
12.1981

Skills

  • Change agent for high-performance management
  • Cultural creation and management
  • Turn-around specialist

Timeline

Principal/Consultant

Carston Advisors, LLC
06.2022 - Current

Chief Executive Officer

Harmony Senior Services
11.2018 - 06.2022

President/Chief Executive Officer

MBK Senior Living
02.2004 - 08.2018

Executive Vice President

Kisco Senior Living
06.1995 - 07.2003

BBA - Finance And Marketing

Belmont University

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Terry Howard