Terry Hubbard Jr.
Rochester,PA
Summary
Sales professional with proven track record in driving revenue growth and customer satisfaction. Strong ability to collaborate with teams and adapt to changing market needs. Expertise in client relationship management, negotiation, and strategic planning. Reliable and focused on delivering impactful results.
Overview
10
10
years of professional experience
Work History
Sales Advisor
ADT Security Services
06.2024 - 08.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Account Manager
Deep Well Services
06.2023 - 04.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Anticipated clients' needs by staying in touch on regular basis.
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
- Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products services.
Sr. Inventory Controller
Deep Well Services
09.2020 - 06.2023
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed full inventory counts every [Number] days.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
- Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
- Collaborated with sales and production teams to forecast demand accurately and maintain optimal inventory levels.
- Enhanced warehouse organization by redesigning storage layouts and implementing a barcode system for easy tracking.
- Managed all related documentation and records for department.
- Optimized warehouse space utilization by regularly assessing layout effectiveness and making necessary adjustments as needed.
Roughneck II
Deep Well Services
09.2019 - 09.2020
- Contributed to successful drilling operations by assembling and disassembling drilling equipment as needed.
- Assisted in accurate well bore placement with proper handling of drill string components during tripping operations.
- Supported effective decision-making on site by providing accurate information on drilling progress and conditions to supervisors and management personnel.
- Assisted in the training and mentoring of new roughnecks, helping them quickly acclimate to their roles within the team.
- Cleaned up and inspected equipment after use.
- Reduced downtime by troubleshooting mechanical issues and performing repairs on the rig floor.
- Enhanced team communication, leading to improved overall performance, by coordinating with supervisors and other crew members regarding drilling process updates.
- Supported efficient rig moves by participating in the assembly and disassembly of various rig components during relocation processes.
- Setup and cleaned up drill rigging area.
Derrickhand
Patterson UTI
08.2017 - 09.2019
- Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.
- Maintained proper fluid levels in the mud pits, ensuring smooth operation throughout the drilling process.
- Improved communication between floorhands and drillers by acting as a reliable liaison during critical operations.
- Verified and recorded drilling fluid properties at regular intervals to report deviations.
- Supported overall rig operations through monitoring pressure parameters, alerting drillers to potential concerns or hazards.
- Assisted in training new crew members, fostering a collaborative and efficient team environment.
- Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
- Optimized drilling processes through meticulous analysis of mud properties, making necessary adjustments as needed.
- Expedited wellbore cleanouts by effectively managing high-pressure pumping systems for efficient circulation rates.
- Weighed clay and mixed with water and chemicals to make drilling mud.
- . Promoted a culture of safety and continuous improvement, actively participating in process review initiatives.
Retail Sales Associate
Oreck Vacuum
02.2015 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Master of Arts - Business Administration
Mercyhurst College
Erie, PA06.2004
High school or equivalent -
Beaver Valley Christian Academy
06.2000
Skills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Sales background
- Sales Strategies
- Persuasion techniques
- Upselling strategies
- Performance Tracking
- Product Demonstrations
- CRM proficiency
- Coaching and Mentoring
References
- Dale Fidurko, Drilling and Completion Manager, HG Energy, Parkersburg, WV, (570) 439-8325
- Matt Tourigney, CMO, Deep Well Services, Zelienople, PA, (304) 590-7528
- Nick Pottmeyer, President of Completion Tools, Nine Energy, Marietta, OH, (740) 336-3610
Personal Information
- Date of Birth: 03/26/82
- Nationality: American
Timeline
Sales Advisor
ADT Security Services
06.2024 - 08.2024
Account Manager
Deep Well Services
06.2023 - 04.2024
Sr. Inventory Controller
Deep Well Services
09.2020 - 06.2023
Roughneck II
Deep Well Services
09.2019 - 09.2020
Derrickhand
Patterson UTI
08.2017 - 09.2019
Retail Sales Associate
Oreck Vacuum
02.2015 - 08.2017
Master of Arts - Business Administration
Mercyhurst College
High school or equivalent -
Beaver Valley Christian Academy
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