Summary
Overview
Work History
Education
Skills
Favorite Quote
Timeline
Generic

Terry Jacobs

Oklahoma City,OK

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience

Work History

Sales Manager

OKC Volkswagen
01.2023 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Coordinated staff schedules efficiently to ensure adequate coverage during peak hours while minimizing labor costs when possible.
  • Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.

Regional Sales Manager

GC Getaways & Transfer Outlets
08.2021 - 11.2022
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.

New Car Sales Manager

Nissan Of Lewisville
05.2020 - 07.2021
  • Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process.
  • Provide training and support to the sales staff and assist in closing sales.
  • Help manage all aspects of the sales department and inventory lot.
  • Order and purchase vehicles for the new car inventory lot.
  • Conduct trade appraisals and transport information into vehicle management system.
  • Desk deals, track revenue logs, and manage retail delivery reports.
  • Track record of staying within turn policy guidelines for inventory.
  • Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory.
  • Ability to handle a high volume of business with professionalism.
  • Experience and ability to handle conflict resolution.
  • Advanced computer skills with both Microsoft suite products and dealer management systems
  • Maintained knowledge of current sales and promotions,
  • Responding to customer questions and requests in a prompt and efficient manner
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
  • Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
  • Built relationships with customers and community to establish long-term business growth.

Finance Director

Metro Nissan Of Dallas
08.2019 - 05.2020
  • Established and enforced controls on revenue and expenses to protect company assets.
  • Verified compliance of financial policies and accounting procedures against federal regulations.
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals.
  • Protected company assets with strategic risk management approaches.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.

Finance Manager

Orr Nissan West
05.2017 - 08.2019
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Improved operations through consistent hard work and dedication.

Car Salesman

Bob Howard Chevy
01.2012 - 02.2016
  • Acquire and maintain an elite level of product knowledge in all Chevy retail products and service offerings.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Be the in-store example of the Chevrolet vision of the long term customer relationship.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Provide customized solutions to new purchasers that meet their needs and exceed their expectations
  • Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
  • Flawlessly execute the sales and service strategies of the Chevy organization
  • Engage, Educate, Excite, and Empower both customers and team members alike.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Education

High School Diploma -

Putnam City High School
City, Oklahoma
08.2011

Skills

  • Sales Leadership
  • Business Development
  • Profitability Assessments
  • Deal Closing
  • Negotiation skills
  • Customer targeting
  • Excellent communication skills
  • Outstanding interpersonal skills
  • POS software expert
  • Customer service-oriented
  • Sales experience
  • CORE STRENGTHS
  • Microsoft Word - 10 KEY - Detail oriented - Quick learner - Microsoft Excel - 55 WPM - Payment
  • Processing - Report management - Microsoft Office - Multi-line phone usage - Cash management -
  • Analytic skills - Reynolds & Reynolds -Dealertrack -CUDL -VAUTO

Favorite Quote

Good things come to those who believe, better things come to those who are patient, and the best things come to those who don’t give up. – Unknown

Timeline

Sales Manager

OKC Volkswagen
01.2023 - 08.2024

Regional Sales Manager

GC Getaways & Transfer Outlets
08.2021 - 11.2022

New Car Sales Manager

Nissan Of Lewisville
05.2020 - 07.2021

Finance Director

Metro Nissan Of Dallas
08.2019 - 05.2020

Finance Manager

Orr Nissan West
05.2017 - 08.2019

Car Salesman

Bob Howard Chevy
01.2012 - 02.2016

High School Diploma -

Putnam City High School

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