Terry Jones

Managed 7 drop crews and 12 splicers on a 7 day work schedule

• Communicated daily with vendors to keep project fully operational.
• Identified and resolved construction issues promptly to prevent delays.
• Supervised team of Number construction workers to maintain productivity and quality of work.
• Enhanced team performance through comprehensive training programs targeting skill development and knowledge sharing.
• Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
• Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Responsible for overseeing the quality of work for 12 to 15 cable technicians
• Completes quality assurance for new and existing customers efficiently by completing inspections and follow-up's
• Proficient in customer service, quality control, and troubleshooting
• Integrates payroll and time keeping
• Analyzes and accurately provides productivity and QA reports to manager on daily basis
• Responds to and accounts for every technician worker's compensation and accident claims

• Prompt and professional Cable Technician experienced in video, voice and data cable installation, maintenance, troubleshooting and repair
• Quality trainer of apprentice cable technicians toward positive team acclimation and continuation of quality standards achievement
• Responsible in use, care and maintenance of company vehicles

• Provided contracting cable installation services within customer homes, institutions and commercial operations for major cable companies
• Installed voice, data and video cable service for over 3500 new and returning customers
• Provided troubleshooting and repair services for damaged, dysfunctioning and destroyed voice, data and video cables

• Pre-called customers for appointment confirmation
• Evaluated the site for installation and planned area for placement of satellite dish and other related equipment's
• Completed inventory of installation equipment and small parts daily
• Installed, maintained, troubleshot DirecTV basic 18" single, 20" triple, Slim Lines 3 and 5 satellite systems
• Performed customer service and customer equipment education

• Set details on steel Structure with leica laser tracker
• Use standard optics
• Manual machine and cnc machine
• Fabricate details per blue prints
• Stress release welded det
• Deliver steel Structure on a 40 ft goose neck trailer

• Set details on steel Structure with leica laser tracker
• Use standard optics
• Manual machine and cnc machine
• Fabricate details per blue prints
• Stress release welded det

• Install custom car audio and home theater and surround sound
• Built custom subwoofer boxes out of wood and fiberglass

• Run Manual mills
• Cnc machine
• Do fiberglass lay up
• Weld steel Structure
• Read and understand blue prints
• Use calipers and micrometer
• Height gauge
• Use standard optics
• Use faro laser tracker
• Deliver steel Structure on a 40 ft goose neck trailer