Terry Kerek
Lancaster,PA
Summary
Proactive Cash Logistic Cashier with extensive experience in secure handling of multiple payment methods and minimizing discrepancies. Proven success in mentoring staff, enhancing customer satisfaction, and ensuring compliance with company policies. Strong organizational skills and attention to detail, committed to advancing team performance.
Overview
33
33
years of professional experience
Work History
Cash Logistic Cashier
Brinks Home Security
04.2020 - 04.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Transportation Manager
Mason Dixon Contractors
02.2018 - 03.2020
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Organized records of vehicles, schedules and completed orders.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of 15 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
- Developed criteria and application instructions for federal and state public transportation programs.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Oversaw compliance with federal and state transportation regulations, ensuring all operations met legal standards.
- Negotiated with maintenance vendors for better rates, improving vehicle uptime without increasing costs.
- Improved safety records, conducting regular vehicle maintenance checks and driver training sessions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Manufacturing Supervisor
LSC Communications
08.1989 - 02.2018
- Identified problems and implemented effective solutions
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Communicated job expectations and monitored employees.
- Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
- Collaborated with cross-functional teams to achieve production goals and optimize workflow.
- Reported tool, machinery and equipment issues to maintenance personnel.
- Maintained open lines of communication between management and staff, fostering trust and transparency throughout the organization.
- Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
- Monitored production schedules to ensure on-time delivery of products, meeting customer expectations consistently.
- Participated in departmental meetings to share insights from the manufacturing floor, contributing valuable input towards decisionmaking.
- Managed inventory levels to maintain optimal stock while minimizing waste and obsolescence costs.
- Recorded and reported attendance and hours worked for all area employees.
- Led continuous improvement initiatives by soliciting feedback from employees and incorporating their suggestions into the manufacturing process where feasible.
- Performed accident investigations.
- Ensured product quality through rigorous inspection processes and adherence to industry standards.
- Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
- Managed departmental performance measures.
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Implemented safety protocols, reducing workplace injuries and ensuring compliance with regulatory requirements.
- Enhanced employee morale and retention by fostering a positive work environment and recognizing outstanding performance.
- Managed shift schedules to ensure 24/7 production operations, meeting all delivery commitments.
- Addressed and resolved production issues swiftly, minimizing impact on output.
- Empowered team members by delegating responsibilities, promoting ownership and accountability.
- Reduced machine downtime with proactive maintenance schedules.
- Implemented safety protocols, significantly reducing workplace accidents.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Kept accurate and detailed records of personnel progress and productivity.
- Managed staff hiring, training and supervision.
- Supervised ongoing daily production phases.
- Implemented policies and standard operating procedures for continuous improvement.
Education
High School Diploma -
Solanco
Quarryville, PA06-1973
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
- Staff Training
- Inventory Management
- Inventory Control
- Daily Reporting
- Staff Mentoring
- Honest and Dependable
- Professionalism
- Creative Thinking
- Relationship Building
- Team Leadership
- Work Task Prioritization
Timeline
Cash Logistic Cashier
Brinks Home Security
04.2020 - 04.2022
Transportation Manager
Mason Dixon Contractors
02.2018 - 03.2020
Manufacturing Supervisor
LSC Communications
08.1989 - 02.2018
High School Diploma -
Solanco
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