Dynamic and results-oriented professional leveraging a diverse skill set and innovative ideas to drive success and achieve organizational goals. Committed to continuous improvement and dedicated to delivering high-quality outcomes. Proven ability to adapt and thrive in fast-paced environments while fostering collaboration and creativity. Passionate about contributing to team success through strategic thinking and a proactive approach.
Overview
11
11
years of professional experience
Work History
MAINTENANCE II/ LOCKSMITH
OFFICE OF ADMINISTRATION, FMCD, STATE OF MISSOURI
05.2018 - Current
Perform maintenance functions, including light electrical, light plumbing, locksmithing and grounds at Missouri Hills Campus.
Installed and repaired locks for various facilities, ensuring security compliance.
Responded to emergency lockout situations, providing timely solutions to minimize downtime.
Collaborated with facility managers to assess security needs and recommend appropriate locking mechanisms.
Trained junior locksmiths on best practices in installation, repair, and safety protocols.
Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Used key cutting machines to duplicate or cut new keys.
Adhered strictly to safety guidelines during all work activities to protect both self and clients from potential hazards or injury risks associated with locksmith duties.
CORRECTIONS OFFICER I
DEPARTMENT OF CORRECTIONS, STATE OF MISSOURI
12.2014 - 05.2018
Provide safety, security and assistance to the clients at Northeast Correctional Center.
Supervised inmate activities to ensure safety and compliance with facility regulations.
Coordinated with other law enforcement personnel to exchange information.
Prepared reports to document incidents and violations.
Education
Master’s in Business Adminstration -
Keller Graduate School of Business, DeVry University
04.2009
Master’s in Business Adminstration - undefined
Keller Graduate School of Business, DeVry University
04.2009
Bachelor’s in Science - undefined
DeVry University
04.2006
Skills
Lock installation expertise
Electronic lock programming
Ordering parts
File cabinet unlocking
Timeline
MAINTENANCE II/ LOCKSMITH
OFFICE OF ADMINISTRATION, FMCD, STATE OF MISSOURI
05.2018 - Current
CORRECTIONS OFFICER I
DEPARTMENT OF CORRECTIONS, STATE OF MISSOURI
12.2014 - 05.2018
Master’s in Business Adminstration - undefined
Keller Graduate School of Business, DeVry University
Bachelor’s in Science - undefined
DeVry University
Master’s in Business Adminstration -
Keller Graduate School of Business, DeVry University