Terry Leadbetter
Louisburg
Summary
Dynamic operations leader with a proven track record at Three Stone Homes, excelling in operational excellence and customer relations. Enhanced productivity through strategic process improvements and effective team collaboration. Skilled in logistics management and relationship building, ensuring compliance and high-quality standards while driving customer satisfaction.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Head of Operations
Three Stone Homes
Harrisonville, MO
10.2021 - Current
- Assisted in daily operational tasks to ensure efficient workflow.
- Supported team in implementing standard operating procedures for improved consistency.
- Learned and utilized various tools and systems for tracking operational performance.
- Collaborated with staff to streamline communication processes and enhance teamwork.
- Participated in meetings to gain insights on strategic goals and objectives.
- Contributed ideas during brainstorming sessions for enhancing overall productivity.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Trained and guided team members to maintain high productivity and performance metrics.
Production Manager/Owner/Assistant Bookkeeper
New Castle Homes
Harrisonville, MO
01.2010 - 10.2021
- Oversaw production schedules to ensure timely project completion and resource allocation.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Trained and mentored staff on best practices in production safety and quality control.
- Collaborated with cross-functional teams to optimize workflows and address production challenges.
- Managed inventory levels, ensuring availability of materials while minimizing excess stock.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed work for quality and compliance with company standards and design specifications.
- Coordinated with sales and marketing to align production schedules with market demands, optimizing inventory levels.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
President/Owner/Residential Home Builder
Leadbetter Homes
Ottawa, KS
09.1977 - 01.2010
- Oversaw budgeting processes, ensuring financial sustainability for ongoing and future projects.
- Implemented quality control measures that improved construction standards and customer satisfaction ratings.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Oversaw residential construction projects from inception to completion, ensuring quality standards and timely delivery.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Associate of Science -
Associate of Science - Business Administration
Johnson County Community College
Overland Park, KS01-1985
Skills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Logistics management
- Organizational structuring
- Relationship building
- Decision-making
- Operations management
- Customer relations
Certification
- Licensed - General Contractor Class C
Timeline
Head of Operations
Three Stone Homes
10.2021 - Current
Production Manager/Owner/Assistant Bookkeeper
New Castle Homes
01.2010 - 10.2021
President/Owner/Residential Home Builder
Leadbetter Homes
09.1977 - 01.2010
Associate of Science -
Associate of Science - Business Administration
Johnson County Community College