Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Terry Lee

Westminster

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Cashier-Customer Service Representative

Family Dollar
Denver, CO
12.2023 - Current
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Assistant Manager

7-11 Convenience Store
Westminster, CO
09.2022 - 11.2023
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.

Warehouse Stock Associate

Hudson Group, DIA
Denver, CO
09.2021 - 09.2022
  • Participated in team meetings to discuss new initiatives or changes in procedures.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.

Apprentice Jeweler

Jared's
Aurora, CO
11.2019 - 03.2020
  • Inspected finished products for quality control purposes.
  • Followed safety procedures when working with hazardous chemicals during the finishing process.
  • Operated machinery such as rolling mills to shape metal sheets into desired forms.
  • Maintained a clean, organized work area at all times.
  • Kept equipment and tools in working order, making necessary calibrations and performing regular maintenance to promote longevity of use.
  • Cleaned, polished and rhodium plated different jewelry pieces to give high-quality finishes.

Pool Hall Manager

<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Wynkoop</span> Brewing Company
Denver, CO
03.2019 - 11.2019
  • Inspected physical condition of the premises on a regular basis to ensure compliance with health codes.
  • Ensured all safety standards were met in accordance with local laws and regulations.
  • Provided support to guests in a courteous manner.
  • Communicated with staff to resolve problems with individuals.

Education

GED -

Gateway High School
Aurora, CO
10-1996

Skills

  • Customer Assistance
  • ID Verification
  • POS Systems
  • Drawer balancing
  • Customer Service
  • Cash Handling
  • Customer service excellence
  • Cash Register Operation
  • Organizational abilities
  • Conflict Resolution
  • Credit and cash transactions
  • POS system operations
  • Time management skills
  • Written and verbal communication
  • Cash Register Operations
  • Reliability
  • Staff Supervision
  • Adaptability and Flexibility
  • Honest and Dependable
  • Retail Operations

Languages

Spanish
Limited

References

References available upon request.

Timeline

Cashier-Customer Service Representative

Family Dollar
12.2023 - Current

Assistant Manager

7-11 Convenience Store
09.2022 - 11.2023

Warehouse Stock Associate

Hudson Group, DIA
09.2021 - 09.2022

Apprentice Jeweler

Jared's
11.2019 - 03.2020

Pool Hall Manager

<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Wynkoop</span> Brewing Company
03.2019 - 11.2019

GED -

Gateway High School

Similar Profiles

CREATE PROFILE
Terry Lee