Summary
Overview
Work History
Education
Skills
Accomplishments
Pc technical support
Timeline
Generic

Terry Lincoln

Summerville,SC

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

7
7
years of professional experience

Work History

Sales Consultant Manager

Best Buy
02.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Implemented systems and procedures to increase sales.

Sales Consultant

Best Buy, Home Theater And Computers
11.2016 - 01.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maximized customer retention by resolving issues quickly.

Education

Associate of Science - Social Sciences

Trident Technical College
Charleston, SC

Skills

  • Pipeline Management
  • New Business Development
  • National Account Management
  • Sales Tracking
  • Sales Team Training
  • Revenue Forecasting
  • Vendor Management
  • Order Management
  • Solution Selling
  • Sales Reporting
  • Continuous Improvements
  • Verbal and Written Communication
  • Goal Setting
  • Sales Operations

Accomplishments

  • Managed the most credit card sales award winning sales team at Best Buy West Ashley store.

Pc technical support

I have been fixing, building and upgrading of home computers all my life. Working at my current company, Best Buy, I have sharpen my skills to a point of mastery. I have knowledge in Microsoft Office 365's excel, word and powerpoint. I am always looking to improve my skillset.

Timeline

Sales Consultant Manager

Best Buy
02.2021 - Current

Sales Consultant

Best Buy, Home Theater And Computers
11.2016 - 01.2021

Associate of Science - Social Sciences

Trident Technical College

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Terry Lincoln