Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry L. Parker

Frisco,Texas

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Professional in facility management with proven ability to enhance operational efficiency and support seamless office functions. Skilled in managing front desk operations, handling administrative tasks, and coordinating with various departments. Strong focus on teamwork, adaptability, and achieving results. Known for clear communication, problem-solving, and welcoming demeanor.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

36
36
years of professional experience

Work History

Receptionist, Facilities Department

OpenText Corporation
09.2018 - Current
  • Receptionist for busy fast paced IT firm
  • Answered phones and greeted guests
  • Input guests and clients into the building security system
  • Handled kitchen and supplies management
  • Support vendor management
  • Greeted guests and provided information
  • Coordinate catering and events in house
  • Cleaned and maintained all meeting, canteen, and reception areas of the space
  • Collaborated with the facilities team to arrange necessary repairs or upgrades, maintaining optimal working conditions in the office space.
  • Assisted with onboarding new employees by preparing welcome packages and coordinating workspace setup for seamless integration into the company culture.
  • Managed conference room scheduling, resolving conflicts efficiently to ensure smooth operations.
  • Contributed to a positive work environment by greeting all employees, visitors, and vendors with a friendly attitude and helpful demeanor.
  • Ensured timely delivery of packages by logging incoming shipments accurately and notifying recipients promptly upon arrival at the facility.
  • Promoted workplace safety by monitoring access control systems and reporting any suspicious activity or unauthorized personnel immediately.
  • Maintained confidentiality of information regarding clients and company.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Facilitated effective communication between departments by distributing mail and interoffice correspondence promptly.

Administrative Assistant

Cornerstone Metro Church
09.2005 - 04.2007
  • Pleasant voice when greeting guest and answering phones
  • Poised, attentive and conscientious when interacting with individuals at all levels
  • Some typing and data entry
  • Detail oriented, self-motivated, able to multi task effectively
  • Experience working in fast paced environments
  • Purchased, organized and maintained supplies
  • Prepared medical charts, scheduled appointments
  • Administered assignments and tasks
  • Planned events and set up for meetings and conferences
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Children Ministry Director

Cornerstone Metro Church
08.2004 - 10.2005
  • Lead the Children’s Ministry by implementing, overseeing, and evaluating programs related to youth of the church including the recruitment and training of volunteers
  • Cultivated good relationships with the preschoolers, children and their families
  • Handled the ordering, stocking and maintaining of resource rooms as well as classroom supplies and equipment
  • Kept program children safe and secure at all times with proactive monitoring strategies.
  • Identified and recruited potential volunteer workers.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
  • Trained and supervised religious education instructional staff.
  • Adapted classroom plans to support needs of children with special learning requirements.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Medical Office Receptionist

Dr. Vreede & Associates
04.1989 - 02.1991
  • Company Overview: Experienced medical office receptionist with more than five years’ experience in clinical settings
  • Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments
  • Strong administrative skills, including inventory management, accounts receivable, and patient records management (especially electronic health records)
  • Experienced medical office receptionist with more than five years’ experience in clinical settings
  • Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
  • Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
  • Collaborated with medical staff to ensure seamless communication and coordination of patient care.
  • Contributed to a welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
  • Enhanced office efficiency by maintaining organized patient records and scheduling appointments accurately.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting privacy rights.
  • Anticipated needs of medical professionals by preparing necessary documents beforehand, resulting in smoother appointments and less downtime between patients.
  • Maintained clean reception area, creating a comfortable environment for patients and visitors alike.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

No Degree - Occupational Therapy

Washtenaw Community College
Ann Arbor, MI

High School -

Willow Run High School
Ypsilanti, MI
06-1980

Skills

  • Organizational skills
  • Excellent communication
  • Attention to detail
  • Information protection
  • Security awareness
  • Office management
  • Phone etiquette
  • Front desk operations
  • Teamwork and collaboration
  • Multitasking

Timeline

Receptionist, Facilities Department

OpenText Corporation
09.2018 - Current

Administrative Assistant

Cornerstone Metro Church
09.2005 - 04.2007

Children Ministry Director

Cornerstone Metro Church
08.2004 - 10.2005

Medical Office Receptionist

Dr. Vreede & Associates
04.1989 - 02.1991

No Degree - Occupational Therapy

Washtenaw Community College

High School -

Willow Run High School

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Terry L. Parker