Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Terry Lyndolph

Los Angeles,CA

Summary

Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Chipotle
12.2021 - 03.2023
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Team Member

SoFi
02.2022 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.

Crew Member

Shake Shack
07.2021 - 11.2021
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Service Manager

Chipotle
03.2018 - 05.2020
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained records of service transactions and customer feedback for future reference.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

David Starr Jordan Senior High School
Los Angeles, CA
06.2017

Skills

  • Order Accuracy
  • Vendor Relationship Management
  • Servsafe Certification
  • Verbal and Written Communication
  • Performance Monitoring
  • Manage Promotions
  • Maintain Food Safety
  • Cleaning and Sanitation
  • Employee Performance Evaluations
  • First Aid Knowledge
  • Customer Service
  • Staff Management

Certification

Food Handler

Timeline

Team Member

SoFi
02.2022 - 02.2022

Kitchen Manager

Chipotle
12.2021 - 03.2023

Crew Member

Shake Shack
07.2021 - 11.2021

Service Manager

Chipotle
03.2018 - 05.2020

High School Diploma -

David Starr Jordan Senior High School

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Terry Lyndolph