Terry Mack
Palmyra,VA
Summary
Self-motivated and hardworking professional. Very capable of physical labor as well as intellectual task. Can manage physical and mental rigors of given task at hand. Verse in communication and leadership skills. Leader and team player.
Overview
9
9
years of professional experience
Work History
Tile Mason
Grout And Carpet Wizards
08.2019 - 06.2023
- Grouting and caulking of tile.
- Identify and repair damaged tiles and grout lines.
- Remove cracked or broken tiles and install new.
- Matching grout colors and or caulks.
- New tile installation.
- Driving of company vehicle.
- Responsible for stocking and keeping track of materials.
- Self Supervised.
Brick Mason
Chewning Masonry
01.2015 - 07.2019
- Residential and Commerical Masonry.
- Laying of brick, block, and stone.
- Prepared work area using chalk lines, tapes, squares and levels.
- Marking and cutting of brick, block and stone to desired shape and size.
- Assisted laboring; setting and stocking scaffolds.
- Operated heavy equipment such as forklifts safely and efficiently to move materials.
Customer Service Representative
Plow And Hearth
10.2014 - 01.2015
- Customer service and sales phone representative.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Utilized customer service software to manage interactions and track customer satisfaction
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Materials Handler
American Woodmark
02.2014 - 10.2014
- Handling of unfinished and finished wooden drawers.
- Retrieving and inspecting wooding drawers for imperfections or machine errors.
- Repairing faulty drawer fronts with/by puttying holes and/or sanding needed areas.
- Transported inventory items to appropriate locations.
- Attached identifying tags to containers to mark with identifying shipping information.
- Packed items into appropriate containers for shipment.
Education
No Degree - Business Administration And Management
Shenandoah University
Winchester, VAHigh School Diploma -
Orange County High School
Orange, VA05.2011
Skills
- Heavy Labor
- Critical Thinking
- Utilizing Power Tools
- Process Improvement
- Diverse Masonry Techniques
- Team Oversight
Timeline
Tile Mason
Grout And Carpet Wizards
08.2019 - 06.2023
Brick Mason
Chewning Masonry
01.2015 - 07.2019
Customer Service Representative
Plow And Hearth
10.2014 - 01.2015
Materials Handler
American Woodmark
02.2014 - 10.2014
No Degree - Business Administration And Management
Shenandoah University
High School Diploma -
Orange County High School
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