Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
HONORABLE DISCHARGE
Timeline
Generic

TERRY MARTIN

PORTLAND,Sumner

Summary

Dynamic and reliable GIG DRIVER with a proven track record at DoorDash, recognized for maintaining an accident-free driving history and exceptional customer service. Expert in GPS and route planning, consistently achieving timely deliveries while fostering positive client relationships. Committed to safety protocols and effective time management, enhancing overall operational efficiency.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

18
18
years of professional experience

Work History

GIG DRIVER

DoorDash
04.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Reduced delivery times with careful planning and route optimization.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.

GIG DRIVER

WALMART SPARK
04.2020 - 04.2024
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Shipping Supervisor

Nationwide Studios
08.2007 - 08.2019
  • Supervised shipping team of [Number] employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Inspected loading operations for improvements in efficiency and safety.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Reduced shipment errors by conducting thorough inspections of outgoing packages.
  • Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
  • Managed shipping and receiving activities for company with [Number] orders processed daily.
  • Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
  • Pulled, verified, and packaged items for shipment.
  • Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
  • Oversaw the implementation of an automated labeling system, increasing accuracy and efficiency in package preparation tasks.
  • Enhanced shipping efficiency by implementing proper packaging methods and material usage.
  • Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
  • Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
  • Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Assigned tasks to team members to complete within designated time frames.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.

Education

High School Diploma -

FORT PIERCE CENTRAL
Ft. Pierce, FL
06-1979

Skills

  • Effective time management
  • Active driver's license
  • Service excellence
  • Accident-free driving history
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Punctuality
  • GPS and route planning
  • Safety protocols
  • Defensive driving
  • Route planning
  • Driving in adverse conditions
  • Traffic law observation

Accomplishments

USMC VETERAN HONORABLE DISCHARGE

Affiliations

  • USMC

HONORABLE DISCHARGE

WAREHOUSE SUPPLY INCLUDING TRANSPORT DRIVING

Timeline

GIG DRIVER

DoorDash
04.2021 - Current

GIG DRIVER

WALMART SPARK
04.2020 - 04.2024

Shipping Supervisor

Nationwide Studios
08.2007 - 08.2019

High School Diploma -

FORT PIERCE CENTRAL

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