Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Concierge/Activity Assistant
Village park Milton Senior living
Alpharetta , GA
06.2021 - Current
Greeted residents and visitors with warmth and professionalism.
Assisted residents with daily needs and coordinated activities.
Managed front desk operations and answered phone inquiries promptly.
Provided information about community events and local services.
Coordinated transportation schedules for residents' appointments and outings.
Handled mail and package deliveries, keeping items secure.
Addressed resident concerns, ensuring timely resolutions and satisfaction.
Directed incoming calls and messages to appropriate staff or residents.
Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
Education
Some College (No Degree) - Business
Western Carolina University
Cullowhee, NC
Skills
Front desk management
Resident coordination
Activity planning
Local service knowledge
Accomplishments
Have received employee of the year for my services.
Affiliations
Have planned alot of activity an restaurant outing for resident, have taking resident out on many activities...