Summary
Overview
Work History
Education
Skills
Licenses
Timeline
Generic

Terry McCarthy

Mount Clemens,MI

Summary

Skilled pharmacy professional with extensive experience in a fast-paced retail pharmacy setting. Exceptional customer service, detail-oriented, ability to multi-task, problem-solving and time-management skills.


Overview

15
15
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
05.2018 - Current


  • Exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Consult with insurance company representatives to complete insurance claims processing, resolve concerns, and reconcile payments, facilitating smoother patient transactions.
  • Solve customer problems in-person or over telephone.

Medical Transcriptionist

ExamWorks
12.2013 - 04.2017
  • Accurately documented medical dictation to record patient care records.
  • Used various types of software to input information into computerized patient record system.

Medical Transcriptionist

Oracle Transcription, Inc.
07.2010 - 07.2014
  • Expertly transcribed medical reports for variety of physicians in hospital setting.

Education

Medical Transcription Courses -

Baker College
Clinton Township, MI

Skills

  • Exceptional customer service and problem-solving skills, demonstrating empathy and compassion
  • Insurance claims processing
  • Team collaboration
  • Confidentiality and HIPAA
  • Prescription interpretation
  • Supporting pharmacy operations

Licenses

Michigan Pharmacy Technician License

Timeline

Pharmacy Technician

CVS Pharmacy
05.2018 - Current

Medical Transcriptionist

ExamWorks
12.2013 - 04.2017

Medical Transcriptionist

Oracle Transcription, Inc.
07.2010 - 07.2014

Medical Transcription Courses -

Baker College

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Terry McCarthy