Terry McDowell

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

Applied superior time management skills to ensure timely delivery of trailers, maintaining high standards of quality and safety.

• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.

• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.

• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated truck to deliver loads as far as 500 miles from the home location.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food.
• Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Adapted quickly to new technology and apps for efficient order tracking and delivery.

• Strengthened company reputation through polite and friendly interactions with customers during deliveries.
• Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
• Operated light trucks to deliver loads as far as 1,000 miles from the home location.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
• Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
• Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
• Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.