Terry McPhail
Florence,SC
Summary
Staffing Coordinator with proven expertise at Encompass Health Rehabilitation Hospital in optimizing scheduling and enhancing employee relations. Skilled in payroll reporting and record maintenance, I effectively streamlined staffing processes, ensuring compliance and efficiency. My strong communication abilities and commitment to workplace safety foster a collaborative environment that supports organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
39
39
years of professional experience
Work History
Staffing Coordinator\Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
Florence
07.2019 - Current
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Facilitated orientation sessions for new hires.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
- Assisted payroll teams by reporting employee hours and calculating correct compensation.
Staffing Coordinator\Certified Nursing Assistant
Medford Nursing Center
Darlington
02.2000 - 07.2019
- Coordinated candidate interviews with hiring managers and scheduling logistics.
- Assisted in maintaining accurate employee records and database updates.
- Supported onboarding processes for new hires, ensuring all paperwork completion.
- Collaborated with team members to streamline staffing procedures and workflows.
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Reviewed resumes submitted by applicants against job requirements.
- Scheduled interviews between hiring managers and prospective employees.
Triage Medical Assistant
Pee Dee Healthcare
Darlington
07.1998 - 02.1999
- Assisted healthcare providers with patient intake and documentation processes.
- Coordinated communication between patients and medical staff for effective care delivery.
- Managed electronic health records to ensure accurate patient information access.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Assisted in the preparation of patients for examinations.
- Performed vital signs such as blood pressure, temperature, pulse, respiration rate and height and weight measurements.
- Maintained a safe environment by adhering to infection control policies and protocols.
- Administered patient intake forms and collected medical histories.
- Recorded patient information accurately into electronic medical records system.
- Maintained a safe environment for patients by adhering to infection control protocols.
- Measured vital signs and took medical histories to prepare patients for examination.
Nursing Assistant
Oahaven Nursing Center
Darlington
06.1986 - 02.1998
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Monitored patients' vital signs and reported changes to nursing team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported residents during meals, ensuring comfort and safety.
- Documented patient information accurately in electronic health records system.
- Collaborated with team members to promote a positive living environment.
- Followed safety protocols to prevent infection and ensure patient well-being.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Implemented fall prevention techniques as specified in plan of care.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
Education
Medical Billing & CODING Certificate
Florence-Darlington Technical College
Florence, SC11-2023
Certified Medical Assistant
Florence-Darlington Technical College
Florence, SC01-2022
Nursing Assistant (Certified 1991)
Adult Education (Darlington)
06-1991
Skills
- Schedule coordination
- Timekeeping management
- Record maintenance
- Payroll reporting
- Employee relations
- Staff coordination
- Staff scheduling
- Background checks
- Workplace safety
- Excellent communication
- Candidate interviews
- Employment recordkeeping
- Pre-employment screening
- Personnel recruitment
- Information protection
- Medical & Coding Certificate
- Certified Medical Assistant
References
References available upon request.
Timeline
Staffing Coordinator\Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
07.2019 - Current
Staffing Coordinator\Certified Nursing Assistant
Medford Nursing Center
02.2000 - 07.2019
Triage Medical Assistant
Pee Dee Healthcare
07.1998 - 02.1999
Nursing Assistant
Oahaven Nursing Center
06.1986 - 02.1998
Medical Billing & CODING Certificate
Florence-Darlington Technical College
Certified Medical Assistant
Florence-Darlington Technical College
Nursing Assistant (Certified 1991)
Adult Education (Darlington)
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