Terry Mihelish
Caldwell,ID
Summary
RV Park Manager with a proven track record in optimizing operations and enhancing visitor experiences. Skilled in facility maintenance and team leadership, I successfully reduced costs while improving guest satisfaction through strategic marketing and effective staff training. Committed to fostering relationships that drive community engagement and loyalty.
Overview
2025
2025
years of professional experience
Work History
Park Manager
Yellowstone Lakeside RV Park
- Supervised daily operations, ensuring compliance with safety regulations and park policies.
- Managed staff scheduling, optimizing resource allocation for peak operational efficiency.
- Developed and implemented maintenance schedules to enhance facility upkeep and guest satisfaction.
- Coordinated special events, boosting community engagement and increasing visitor attendance.
- Trained new employees on park procedures, promoting consistent service delivery and teamwork.
- Monitored guest feedback, identifying areas for improvement in services offered at the park.
- Managed vendor relationships, ensuring quality products and services were delivered consistently at competitive prices.
- Enhanced visitor experience with timely updates to park signage, maps, and informational materials.
- Conducted ongoing evaluations of facility conditions, prioritizing improvements based on urgency and available resources.
- Oversaw compliance with federal, state, and local regulations pertaining to parks management standards.
- Optimized staff performance through regular training sessions focused on customer service excellence.
- Developed strategic marketing plans to increase awareness of the park''s offerings and attract more visitors.
- Reduced maintenance costs through efficient scheduling, resource allocation, and preventative measures.
- Improved employee retention rates by fostering a positive work environment and offering growth opportunities.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Monitored budget and expenditures, keeping facility within budget.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Home Care Aide
Heartworks Connections
Blackfoot, ID
03.2015 - 04.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed, maintaining compliance with healthcare protocols.
- Maintained accurate records of client care and progress for healthcare team reviews.
- Communicated effectively with families regarding client needs and care plans.
- Collaborated with multidisciplinary teams to coordinate comprehensive care solutions.
- Implemented feedback from clients to improve service delivery and satisfaction levels.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
- Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
- Assisted disabled clients to support independence and well-being.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Monitored progress and documented patient health status changes to keep care team updated.
- Increased family satisfaction by maintaining open communication about patient progress and needs.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Maintained detailed patient records, contributing to efficient care coordination among healthcare team members.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Ensured patient safety by conducting regular home assessments, identifying potential hazards and implementing corrective measures.
- Responded promptly during emergency situations following established protocols that ultimately kept the clients safe from harm.
- Coordinated with medical professionals during home visits ensuring seamless continuation of prescribed care plans.
- Increased medication and medical terminology knowledge through research and continuing education.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Transported clients for medical and personal outings.
- Utilized universal precautions and infection control principles in all aspects of care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Improved patients' comfort with massage and application of topical treatments.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Developed and implemented care plans for clients.
- Provided direct personal care and administrative services to clients.
- Assisted with end-of-life care.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Documented vital statistics and coordinated with health care providers.
Warehouse Manager
Falls Fertilizer
Blackfoot, ID
07.2010 - 03.2015
- Oversaw daily warehouse operations, ensuring compliance with safety and quality standards.
- Managed inventory control systems for accurate tracking and reporting of stock levels.
- Trained and mentored staff on best practices for efficient material handling and storage.
- Streamlined workflow processes to enhance productivity and reduce operational costs.
Education
High School Diploma -
Idaho State University
Pocatello, IDSkills
Heavy equipment operation
Facility maintenance
Environmental education
Invasive species management
Pest control
Natural resource management
Visitor services
Park promotion
Habitat restoration
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Relationship building
Decision-making
Team building
Safety protocols
Public relations
Task prioritization
Self motivation
Interpersonal skills
Conflict resolution
Goal setting
Analytical thinking
Professionalism
Interpersonal communication
Quality control
Staff training
Inventory control
Staff supervision
Time management abilities
Continuous improvement
Adaptability
Audiovisual equipment
Customer retention
Project management
Crisis management
Facility management
Professional demeanor
Vendor relations
Budget management
Revenue generation
Timeline
Home Care Aide
Heartworks Connections
03.2015 - 04.2024
Warehouse Manager
Falls Fertilizer
07.2010 - 03.2015
Park Manager
Yellowstone Lakeside RV Park
High School Diploma -
Idaho State University