Terry Mills
Hemphill,TX
Summary
Dynamic and self-motivated professional with a proven track record at PepsiCo, excelling in customer service and problem-solving. Recognized for enhancing client satisfaction and consistently exceeding sales targets. Strong communicator and dependable team player, adept at multitasking and maintaining attention to detail in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Terry's Lawn Care
Self Employed
01.2020 - 12.2024
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Managed 3 employees
Maintenance Technician
Sabine River Authority of Louisiana
02.2014 - 12.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
Mail Carrier
US Post Office
03.2013 - 01.2014
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Handled mail and packages with care to prevent damage during delivery.
Maintenance Technician/ Bus Driver
Hemphill ISD
08.2012 - 02.2013
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Sales Rep
PepsiCo
01.2000 - 07.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sales Representative
Made Rite Company
01.1988 - 08.2000
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Stayed up-to-date with industry trends to position company as market leader.
Education
GED -
Pine Tree High School
Longvew,TX05-1985
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Terry's Lawn Care
Self Employed
01.2020 - 12.2024
Maintenance Technician
Sabine River Authority of Louisiana
02.2014 - 12.2019
Mail Carrier
US Post Office
03.2013 - 01.2014
Maintenance Technician/ Bus Driver
Hemphill ISD
08.2012 - 02.2013
Sales Rep
PepsiCo
01.2000 - 07.2012
Sales Representative
Made Rite Company
01.1988 - 08.2000
GED -
Pine Tree High School
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