Summary
Overview
Work History
Education
Skills
Timeline
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Terry Montfort

Norcross,GA

Summary

Knowledgeable Collaboration Coordinater with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.

Overview

13
13
years of professional experience

Work History

Collaboration Coordinator

Prometheus Lights
01.2016 - Current
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Customer Service Representative

Foursevens Flashlights
10.2011 - 01.2016
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Setup and ran Tradeshows events in and out of state.
  • Designed marketing material to aid in the production of business for the company.
  • Managed incoming inventory and other deliveries.

Education

Associate of Arts - Multimedia

Art Institute of Atlanta
Atlanta, GA
03-2008

Bachelor of Arts - Graphic Design

Art Institute of Atlanta
Atlanta, GA
01-2006

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Project Coordination
  • Presenting Ideas and Plans
  • Event Planning

Timeline

Collaboration Coordinator

Prometheus Lights
01.2016 - Current

Customer Service Representative

Foursevens Flashlights
10.2011 - 01.2016

Associate of Arts - Multimedia

Art Institute of Atlanta

Bachelor of Arts - Graphic Design

Art Institute of Atlanta

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Terry Montfort