Terry Moore

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.
• Reported suspicious activities and persons to law enforcement.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Reported irregularities such as fire and safety hazards to maintenance.
• Monitored employee activities, confirming compliance with security regulations.
• Permitted entry with escort for approved persons into secure locations.
• Secured personal and company goods against robbery, vandalism and illegal entry.
• Contacted law enforcement in case of unauthorized persons, documents and materials.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Reported suspicious activities and persons to law enforcement.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Secure premises and personnel by patrolling property; monitoring

surveillance equipment; inspecting buildings, equipment and access

points; permitting entry

• Obtain help by sounding alarms

• Prevent losses and damage by reporting irregularities, informing violators

of policy and procedures; restraining trespassers

• Control traffic by directing drivers

• Complete reports by recording observations, information, occurrences

and surveillance activities; interviewing witnesses; obtaining signatures

• Maintain environment by monitoring and setting building and equipment

controls

• Maintain organization's stability and reputation by complying with legal

requirements

• Ensure operation of equipment by completing preventive maintenance

requirements; following manufacturer's instructions; troubleshooting

malfunctions; calling for repairs; evaluating new equipment and

techniques

• Contribute to team effort by accomplishing related results as needed

• Ensure the security, safety and well-being of all personnel, visitors and the

premises

• Provide excellent customer service

• Adhere to all company service and operating standards

• Remain in compliance with local, state and federal regulations

• Respond to emergencies to provide necessary assistance to employees

and customers

• Protect the company's assets relative to theft, assault, fire and other safety

issues

• Follow procedures for various initiatives, including fire prevention,

property patrol, traffic control and accident investigations

• Maintained updated and detailed records of calls in physical and electronic database.
• Sent out Paratransit drivers to assist 600 hourly callers based on locations, needs and worker availability.
• Increased area coverage by 20% through effective scheduling and detailed location monitoring.
• Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
• Directed all dispatching, routing and tracking of 80 fleet vehicles.
• Facilitated communications between customers and field personnel to answer questions or resolve concerns.
• Kept detailed track of all available field personnel and all in-progress and completed calls.
• Received new orders, prepared documentation and assigned personnel.
• Monitored flow of paperwork and directed information to appropriate departments.
• Ordered supplies and allocated resources to personnel based on need.
• Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.

• Supervised 30 Police and security officers in providing excellent safety and security requiring assistance for [operations] and [compound safety and security] issues
• Prepared relevant Security Risk Management documents in conformance with Safety Management System order
• Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findings
• Collaborated with Democratic Republic of Congo national agencies, including military, Police, utility agencies

• Responded to suspicious activities to investigate and resolve concerns with appropriate physical or verbal techniques
• Completed Analytical reports by recording observations, research, and interviewing Government officials following Threat and Risk assessments
• Performed risk analyses to identify appropriate security countermeasures
• Conducted security audits to identify vulnerabilities
• Recommend improvements in security systems and procedures
• Aligned office departments and increased inter-department communication and data sharing
• Liaised between management, diplomatic missions, the military, and governmental agencies to address any concerns or issues gaining significant information sharing
• Completed mapping projects involving remote sensing, incident analysis and topographical features
• Compiled and organized research data to produce reports and graphs
• Screened potential subjects to determine suitability for studies
• Checked incoming data for accuracy and integrity to identify and resolve problems
• Supported project leads in preparing regulatory documentation and presentations highlighting findings
• Analyzed system risk to identify and implement appropriate security countermeasures
• Made recommendations to improve security procedures and systems

• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
• Aided superiors in planning, resourcing and execution of more than numerous mounted and dismounted operations
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
• Protected lives and property of several military installations
• Directed logistical training procedures in accordance with military regulations
• Implemented established protocols, upholding all safety standards through project completion
• Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation
• Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas
• Monitored gate activities, controlled traffic and responded to emergencies on base
• Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection
• Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion
• Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences
• Processed prisoners of war and captured documents
• Maximized data collection accuracy scores, recorded, stored and analyzed security information with zero discrepancies
• Led diverse training simulations to prepare teams for combat and emergency situations

• Recorded incident reports with detailed accounts of occurrences
• Developed improved training methods with focus on public safety and officer awareness
• Demonstrated commitment to public safety by patrolling events and well-populated establishments
• Monitored property and investigated any areas of suspicion
• Assessed ongoing risk factors and suggested improvements to senior management
• Performed risk analyses to identify appropriate security countermeasures
• Monitored use of data files and regulated access to protect secure information
• Recommend improvements in security systems and procedures
• Assessed company security risks and developed actionable solutions to be presented to management
• Trained new security officers on safety protocols and company standards
• Demonstrated strong attention to detail and accuracy when providing information to Security Management

• Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety
• Spearheaded patrol operations and led security forces teams to support battlefield operations
• Employed negotiation techniques to diffuse hostile situations
• Oversaw up to 10 staff members, boosted productivity and eliminated workflow downtime
• Investigated security issues involving domestic violence, assault and theft occurring on base among active military members
• Provided emergency response security, eliminating hazards and potential dangers
• Gathered preliminary investigation information as first responder to crimes on base
• Controlled quality, accuracy and completeness of all investigations involving all types of crimes
• Supervised 24-hour police operation, including law enforcement, force prevention and protection, criminal investigations, logistics, civil disturbances, contraband identification and health and safety protocols
• Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements
• Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents
• Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors

• Performed rescue functions at accidents, emergencies and disasters, including directing traffic, administering emergency medical aid and carrying people from dangerous areas
• Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments
• Patrolled State Facilities and grounds locations to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety
• Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence
• Performed searches of people, vehicles, buildings and large outdoor areas to maintain safety, identify hazards and detect criminal activities
• Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents