Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Terry Morris

Irvine,CA

Summary

Expert Network Engineer with 20 plus years of experience in designing, implementing and maintaining Optical networks. Engineer proudly offering over

20 plus years' experience in system repair and technical support. An enthusiastic employee with knowledge in LAN and WAN infrastructure planning and deployment. Skilled in task prioritization, project oversight and effective communication.

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

27
27
years of professional experience

Work History

Network Transport Engineer III

Verizon Communications
12.2018 - Current
  • Maximized network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
  • Performed preventive maintenance of networking hardware and related software.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
  • Conducted scheduled maintenance every night during non-peak hours for uninterrupted service.

Senior Transport Engineer

Solugenix
07.2002 - 12.2018
  • Surveyed sites, collected measurements and assessed project conditions.
  • Tracked project status through all steps and complied with safety regulations and design requirements.
  • Participated in bidding, administration, and negotiation.
  • Prepared technical drawings for projects.
  • Assessed construction materials to comply with environmental standards.
  • Designed calculations and cost estimations for transportation projects.
  • Conducted onsite inspections and prepared takeoffs for engineering project costing.
  • Surveyed project sites to establish reference points to guide construction.
  • Estimated quantities and costs of all project materials for owner review.
  • Devised and initiated engineering solutions to variety of project and design issues.
  • Monitored job sites for Network impacts, collaborating with Data Center Engineers and Project Managers to prevent redundancy issues.
  • Computed all resources requirements for New Network projects and locations, accurately designing over 100 Long Haul and Local projects.

Senior Network Support Engineer

Xylem Inc.
07.2002 - 12.2018
  • Implemented, tested, validated, and maintained networking services according to solution designs.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Performed preventive maintenance of networking hardware and related software.
  • Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
  • Held primary responsibility for availability and reliability of network infrastructure.
  • Eradicated multi-faceted network issues involving hardware, software, power and communications.
  • Produced system configurations and procedural documentation with Optical network diagrams.
  • Improved efficiency by defining networking standards, procedures and service levels for 100 plus business locations.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Configured all hardware devices and software settings to optimize network performance.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
  • Created and updated technical documentation for network installations and changes to existing installations.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.

Field Technician

AT&T Local Services
05.1997 - 07.2002
  • Promoted accuracy through proper equipment application, compatibility, mounting techniques, programming and testing.
  • Leveraged technical knowledge and equipment operations experience to complete effective repairs.
  • Traveled to 10 field locations per month to evaluate equipment and performance.
  • Communicated across departments regarding equipment status, issues and resolutions.
  • Kept all equipment running by paying close attention to signs of issues and completing quality repairs.
  • Performed annual and preventive system service maintenance.
  • Completed repairs, performed preventive maintenance and kept records in quality system.
  • Identified and resolved complex problems that impact project direction.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.

Education

Associate of Arts - Business

Community College of Philadelphia
Philadelphia, PA

Skills

  • Infrastructure planning and design
  • Hardware and software configurations
  • Network configuration
  • Technical infrastructure migration
  • Automation tools and scripting
  • Process development
  • Network operations
  • Data backups
  • Lifting network equipment
  • Project management
  • MS Office
  • (MCP) Manage Control Plane/Blue planet Ciena
  • Nokia, (NFM-T) Network Functions Manager
  • CISCO (EPN-Manager) Evolved Programmable Network
  • Ciena Site Manager

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of customer circuitry by providing a redundant, error free optical Network, realizing overall increase in customer satisfaction and cost efficiency.
  • Created highly effective new Optical Netowrk that significantly impacted efficiency and improved operations.

Additional Information

Skillsets:

Optical Transmission Systems: Ciena/Nortel, 6500’s, 5200’s, 3500’s, CPL shelves, Common Photonic Layer, Waveserver AI’s, Optera DX, Cisco/ONS 454, BTI 7200 Series, Nokia PSS-8, 16, 32 series, Nokia Wave-lite series, Infinera TA & TM series.

Testing Equipment: JDSU/VIAVA, 5800, 8000, (Sonet & Ethernet Testing), Fiber Light meters, Cleatop Bulkhead cleaners.

Computer/Network Tools Skills: Windows 7 Professional, Secure CRT , Office 2016, Outlook, Skype Business, Microsoft Teams, Remote Desktop, Telnet, Putty, (MCP) Manage Control Plane/Blue planet Ciena, Site Manager, Nokia, (NFM-T) Network Functions Manager, CISCO (EPN-Manager) Evolved Programmable Network.

Timeline

Network Transport Engineer III

Verizon Communications
12.2018 - Current

Senior Transport Engineer

Solugenix
07.2002 - 12.2018

Senior Network Support Engineer

Xylem Inc.
07.2002 - 12.2018

Field Technician

AT&T Local Services
05.1997 - 07.2002

Associate of Arts - Business

Community College of Philadelphia

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Terry Morris