Terry Morton
Redford,MI
Summary
Proven crew member with a track record of enhancing customer satisfaction and streamlining operations at McDonald's Restaurant. Excelled in teamwork and time management, significantly improving service efficiency. Skilled in safe food handling and customer service, consistently maintaining high cleanliness and safety standards. Achieved a notable reduction in customer wait times through effective problem-solving and collaboration.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Arby's Restaurant
01.2024 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
N/A - N/A
Thurston High School
Redford, MISkills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Service
- Cleaning
- Taking Orders
- Self-discipline
- Safe Food Handling
- Heavy Lifting
- Food Preparation
- Safety
- Cooking
Timeline
Crew Member
McDonald's Restaurant
04.2024 - Current
Crew Member
Arby's Restaurant
01.2024 - 04.2024
N/A - N/A
Thurston High School
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