Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terry Newingham

New Berlin,IL

Summary

Accomplished Service Technician with a proven track record at Republic Services, adept in diagnosing and enhancing machine performance. Skilled in work order prioritization and demonstrating exceptional verbal communication, I significantly improved operational efficiencies. Expert in both mechanical and electrical systems, I consistently ensured customer satisfaction and safety compliance.

Overview

21
21
years of professional experience

Work History

Service Technician

Republic Services
06.2024 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.

Road Service Technician

Crown Lift Trucks
09.2023 - 06.2024
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $100000.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Discussed and recommended service options with customers and explained costs involved.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.

Field Service Technician

Fitzgerald Equipment
10.2021 - 09.2023
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].100000
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.

Service Technician

MH Equipment
10.2017 - 10.2021
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Owner/Operator Truck Driver

Blue Diamond Transportation
01.2004 - 07.2015
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Managed day-to-day business operations.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed routine maintenance on truck to keep in working order.

Education

Automotive, Diesel, DTNA Freightliner - Auto, Diesel, Hydraulic, And Freightliner

Universal Technical Institute
Lisle, IL
10-2017

Skills

  • Work order prioritization
  • Time tracking
  • Verbal and written communication
  • Documentation and reporting
  • Mechanical aptitude
  • Attention to detail
  • Flexible and adaptable
  • Professional and courteous
  • Hand tools proficiency
  • Operating test equipment
  • Troubleshooting
  • Problem and issue resolution
  • Customer service
  • Mechanical tools
  • Troubleshooting and diagnosis
  • Equipment inspection
  • Troubleshooting and analysis

Timeline

Service Technician

Republic Services
06.2024 - Current

Road Service Technician

Crown Lift Trucks
09.2023 - 06.2024

Field Service Technician

Fitzgerald Equipment
10.2021 - 09.2023

Service Technician

MH Equipment
10.2017 - 10.2021

Owner/Operator Truck Driver

Blue Diamond Transportation
01.2004 - 07.2015

Automotive, Diesel, DTNA Freightliner - Auto, Diesel, Hydraulic, And Freightliner

Universal Technical Institute

Similar Profiles

CREATE PROFILE
Terry Newingham