Terry ONeal, MBA
Foster City,CA
Summary
Knowledgeable Sr. Operations/Quality improvement Professionalwith over 15years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
19
19
years of professional experience
1
1
Certification
Work History
QUALITY ASSURANCE/OPERATIONS MANAGEMENT CONSULTANT
LadyT Enterprises, LLC
CITRUS Heights
10.2019 - Current
- Streamlined and managed daily operations for non-profit rental properties, ensuring strict adherence to guidelines and policies; successfully reduced maintenance response time by 40% and increased tenant retention by 25%
- Collaborated with property management companies to optimize housing maintenance processes, ensuring timely repairs and upgrades for Homeless/income housing units; increased tenant satisfaction rates by 25%
- Directed the establishment of data-driven performance quality metrics to monitor adherence to housing guidelines and state regulatory standards, leading to 20% improvement in contractual performance quality assurance
- Wrote SOP compliance guidelines, Maintained compliance with EH&S, FDA, OSHA regulations through rigorous monitoring and communication strategies.
DATA QA MANAGER (INVENTORY/SUPPLY CHAIN AUDITS
Intel/Solidigm
FOLSOM
06.2021 - 12.2022
- Initiated regular stakeholder and cross-functional Teams feedback sessions to gather insights on strategic priorities and ensure organizational buy-in; facilitated a 25% reduction in project delays and increased stakeholder satisfaction by 30%
- Facilitated data and inventory management strategies, overseeing project management activities to deliver inventory audit projects on time, in collaboration with Engineer Asset Business Units, cross functional teams and Stakeholders; ensured successful project outcomes and stakeholder satisfaction
- Spearheaded challenges and promoted interdepartmental collaboration with key stakeholder and cross functional
- Engineering Teams, Finance, IT Project Management, Procurement Sourcing, QA, and Auditing Management unit; streamlined processes and achieved a 15% increase in project efficiency
- Led Quality Management Reviews and served as Project Management Representative for the Engineering Asset Stakeholder Team; led audit/inspection prep, resolved findings, and collaborated with auditing groups and inspectors during financial audit stages.
PROCUREMENT/SUPPLY CHAIN TEAM LEAD
Gilead Sciences, Inc.
FOSTER City
01.2010 - 09.2019
- Managed the daily oversight and improvement of purchase order ordering, inventory management/analysis and procurement processes in accordance with Fisher Scientific sub-contractor/Gilead Company standards and policies
- Implemented new glassware/labware ordering and inventory tracking systems, resulting in a 30% increase in procurement efficiency and improved financial reporting adherence
- Spearheaded the development of innovative logistical shipping codes for direct FC lab glassware/labware supply deliveries in collaboration with cross-functional teams, which increased shipping accuracy by 45%
- Spearheaded comprehensive forecasting, inventory/budget planning, and labware/glassware supply ordering activities for new construction building capabilities; partnership with FS Glass wash team facilitated seamless future pipeline expansion, leading to a 15% increase in operational efficiency.
OPERATIONS LAB MANAGER
Gilead Sciences, Inc.
FOSTER City
04.2005 - 12.2010
- Orchestrated QA management decisions and supervising 10 GMP lab glass wash operation areas; optimized daily activities, motivated, and mentored 7 lab technicians, enhancing productivity by 20%
- Directed collaboration efforts across 5 cross-functional teams, including IT, operations, finance, and marketing to ensure alignment with Biopharma practices and strict Company regulatory processes, achieving 100% compliance with Federal and State regulations
- Optimized RFP bid process for lab coat storage solutions; performed comprehensive market research and labor cost analysis to select top contractor; managed end-to-end cabinet installation process; approved payments
- Spearheaded the 2008 Operational Excellence Program, driving a 50% improvement in facility maintenance processes, saving 600+ hours annually, and garnering accolades from the Director of Facilities for exceptional leadership.
Education
MBA IN FINANCE, OPERATIONS, GLOBAL BUSINESS -
Golden Gate University
BACHELOR'S OF SCIENCE IN SUPPLY CHAIN BUSINESS MANAGEMENT -
University of Phoenix
Skills
- SAP
- Oracle
- MRP Expertise
- Supply Chain Management
- Inventory/ Planning Management
- Data/Financial Analysis
- Business Requirements
- Stakeholder Relationship/Risk Management
- Project Management
- Excellent Communication (Oral & Written); SOP writing
- Procurement
- Technical: MS Office - Excel, Word, PPT, Outlook, and MS Teams; Jira, Smartsheet, Zoom, AI, Chat-GPT
Certification
- BioPharma/Quality Assurance/Quality Control - GMPCA State Certificate Program
- Manager of Quality/Organizational Excellence - Coursework (Metrix-Pride Industries)
- ASQ Certified Manager of Quality (CMQ) /Organizational Excellence (OE) - Certification in Progress
Personal Information
Title: Sr. Business Operations Professional
Timeline
DATA QA MANAGER (INVENTORY/SUPPLY CHAIN AUDITS
Intel/Solidigm
06.2021 - 12.2022
QUALITY ASSURANCE/OPERATIONS MANAGEMENT CONSULTANT
LadyT Enterprises, LLC
10.2019 - Current
PROCUREMENT/SUPPLY CHAIN TEAM LEAD
Gilead Sciences, Inc.
01.2010 - 09.2019
OPERATIONS LAB MANAGER
Gilead Sciences, Inc.
04.2005 - 12.2010
MBA IN FINANCE, OPERATIONS, GLOBAL BUSINESS -
Golden Gate University
BACHELOR'S OF SCIENCE IN SUPPLY CHAIN BUSINESS MANAGEMENT -
University of Phoenix
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