Terry Owens
Rowlett
Summary
Detail-oriented Network/Combo Technician with strong troubleshooting and customer service skills, contributing to high safety and quality standards. Experienced in maintenance, repair, and efficient technology application. Proven ability to manage multiple projects accurately while maintaining a commitment to continuous learning and team goals.
Overview
24
24
years of professional experience
Work History
HVAC Contractor
Self-employeed
Rowlett
11.2020 - 02.2024
- Installed HVAC systems for residential and commercial properties.
- Diagnosed and repaired heating and cooling equipment, restoring comfort and system reliability.
- Performed preventative maintenance on HVAC systems, maximizing operational efficiency and extending equipment lifespan.
- Replaced worn or damaged HVAC components to maintain system functionality.
NETWORK/COMBO TECHNICIAN
AT&T
Dallas
06.2000 - 08.2020
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance through testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
Associate of Applied Science - HVAC
Lindsey Cooper Trade#
Irving, TX01-2020
Associate of Applied Science - Electrical, Electronics And Communications Engineering
American Trades Inst
Dallas, TX02-1990
Skills
- HVAC Tools
- A/C repair
- Heating expertise
- Installation expertise
- Maintenance expertise
- Preventive Maintenance
- Repair diagnosis
- Equipment Maintenance
- System setup
- Part replacement
- Wiring expertise
- System diagnosis
- Troubleshooting
- Troubleshooting skills
- Quality Control
- Client Consultation
- Tech support
- Client support
- Communication skills
- Attention to Detail
- Adapts under pressure
- Multitasking skills
- Problem solving
- Attention to detail
- System diagnosis
- Wiring expertise
- Equipment setup
- Air conditioning
- Heating expertise
Timeline
HVAC Contractor
Self-employeed
11.2020 - 02.2024
NETWORK/COMBO TECHNICIAN
AT&T
06.2000 - 08.2020
Associate of Applied Science - HVAC
Lindsey Cooper Trade#
Associate of Applied Science - Electrical, Electronics And Communications Engineering
American Trades Inst