Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
OperationsManager

Terry Pawluk

Laguna Beach,CA

Summary

Qualified Network Engineer/ Installation Engineer with extensive knowledge of Network equipment and software. Committed to providing accurate work with eye for detail. Consistently commended for meeting stringent project deadlines and customer satisfaction.

Dedicated professional with extensive knowledge of Networking technologies, tools and practices. Experienced in leading projects from initial conception to completion within customer budget.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Worked in Landscaping, Landscaping Design, and maintenance for 10 years responsible for managing of a crew of 10 employee in daily duties. Duties where but not limited to performing new Landscaping project both commercial and residential.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Sr. Installation Engineer

Scantron Technology Services
03.1993 - 06.2023
  • Performed onsite and remote installations of Routers, Wireless access points, Servers, Workstations, Printers, and POS systems for customer base that included small to medium business. Business include but not limited to Banks, Hardware stores, and Medical Practices.
  • Upgraded and performed migrations for Microsoft 365 and other applications.
  • Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
  • Attended project manager meetings with customers vendors and management to create system designs with focus on long term focus, mitigate design conflicts, and coordinate delivery timelines.
  • Troubleshot and diagnose POS systems and equipment issues, quickly made plans for repairs and monitored use to rectify issues.
  • Created work flow and installation documentation for various type of products and installation situations.
  • Provided tier 3 support for customer base.
  • Enhanced system performance by identifying and resolving installation-related issues.
  • Optimized project efficiency by developing and implementing innovative installation processes.
  • Streamlined workflow by creating detailed documentation for future installations and troubleshooting procedures.
  • Reduced downtime during installations by efficiently managing resources and schedules

Owner/Operater

The Network Department
07.2002 - 02.2010
  • Provided Network, Software, and Maintenance services for Commercial Door Company for all locations.
  • Worked with application vendors for upgrades to business-critical applications.
  • Upgraded all locations with routers so locations can share information.
  • Installed new CAT6 cabling in all locations along with switches and workstations.

Education

Bachelor of Science - Computer Engineering

Cal State Fullerton
Fullerton, CA
05-1985

Skills

  • Microsoft Office Suite
  • Hardware integration planning
  • Technical Support
  • Network Configuration
  • System Integration
  • Problem Solving
  • Customer Service
  • Equipment Installation
  • Task Prioritization
  • Preventive Maintenance
  • Self-motivated
  • Flexibility
  • Results Driven
  • Process Optimization
  • Software Configuration

Software

MS Office 365 Installation and Migration

VMWare Administration and Support

Hyper-V Administration and Support

Veeam Backup and Restore

Microsoft Server Operating Systems All Versions

Certification

  • Microsoft Certified System Engineer
  • VMWare Administrator
  • Hyper-V Certified Administrator
  • Microsoft MS 365 Security
  • Cisco AA

Timeline

Owner/Operater

The Network Department
07.2002 - 02.2010

Sr. Installation Engineer

Scantron Technology Services
03.1993 - 06.2023

Bachelor of Science - Computer Engineering

Cal State Fullerton
Terry Pawluk