Sebastian Pino
Villa Rica,GA
Summary
Results-driven Industrial Sales and Technical Service Representative with 10+ years of experience in abrasives, surface preparation technologies, metals, and industrial solutions. Proven success in driving new business development, supporting OEM and end-user accounts, and delivering technical expertise across multi-state territories. Recognized for relationship-building, consultative selling, and hands-on product support. Bilingual (English/Spanish) with strong cross-cultural communication skills.
Overview
31
31
years of professional experience
Work History
Southern States Technical Sales & Service Representative
Vulkan Blast Shot Technology
03.2014 - Current
- Lead sales, marketing, and technical support efforts for abrasive blasting and surface preparation solutions across the Southern U.S.
- Secure new business through prospecting, consultative selling, and field demonstrations while expanding existing customer accounts.
- Provide on-site technical service, troubleshooting, and product training to optimize customer performance and equipment efficiency.
- Support customers in non-ferrous and industrial surface preparation applications, ensuring proper abrasive selection and process optimization.
- Represent the company at industry trade shows, customer events, and technical presentations, increasing brand visibility and market penetration.
Regional Sales & Service Representative – Home Depot Account
Gibraltar Industries – Southeastern Metals Division
08.2004 - 02.2014
- Managed regional sales and service operations for Georgia, Tennessee, Alabama, South Carolina, and Florida.
- Drove revenue growth through inventory optimization, stock programs, special orders, merchandising strategy, and store-level training.
- Built strong relationships with store leadership, regional managers, and merchandising teams to influence product placement and sales performance.
- Delivered sustained profitability by aligning customer service excellence with strategic sales execution.
Territory Merchandiser – Lowe’s Home Centers (South Florida)
Varnell Struck & Associates – Building Materials Specialist Division
05.2002 - 07.2004
- Supported multiple national vendors including USG, LP, Georgia-Pacific, Armstrong, Owens Corning, National Gypsum, and Gardner.
- Executed merchandising, training, and vendor coordination across Miami–Fort Lauderdale Lowe’s locations.
- Improved in-store execution and vendor visibility within the Building Materials Department.
Lead Generator – Home Depot
Service America (Trane Heating & Cooling Systems)
06.2002 - 12.2002
- Generated qualified leads for HVAC systems through customer engagement and in-store promotions.
- Collaborated with sales teams to convert leads into installed systems.
Customer Service Operating Manager
Kinko’s (South Beach & Plantation Branches)
01.2001 - 12.2001
- Managed daily operations, customer service performance, and staff coordination.
- Ensured operational efficiency, quality control, and customer satisfaction.
Customer Service Representative
World Business Center
03.1999 - 12.2000
- Assisted customers with inquiries and product information.
Retail Sales Representative
Compaq Computers – Buenos Aires, Argentina
09.1997 - 03.1999
- Delivered customer-focused technology sales and product education in a fast-paced retail environment.
Producer | Cameraman | Editor
University of Buenos Aires – Cable TV Program
02.1995 - 12.1995
- Produced and edited a journalistic-documentary cable television program, gaining early experience in communication, storytelling, and audience engagement.
Education
Bachelor of Communication Sciences - Marketing, Advertising & Public Opinion Research
University of Buenos Aires
Buenos Aires, Argentina03.1998
Skills
- Industrial & Technical Sales
- Abrasives & Surface Preparation Technologies
- Non-Ferrous & Metal Applications
- Territory & Account Management
- New Business Development
- Trade Shows & Field Demonstrations
- Customer Training & Technical Support
- Relationship Building & Consultative Selling
- Microsoft 365
- Home Depot SSR Systems
Attributes
- Highly self-motivated with strong work ethic
- Excellent time management and organizational skills
- Clear communicator with technical and non-technical audiences
- Adaptable, customer-focused, and results oriented
References
Available upon request
Timeline
Southern States Technical Sales & Service Representative
Vulkan Blast Shot Technology
03.2014 - Current
Regional Sales & Service Representative – Home Depot Account
Gibraltar Industries – Southeastern Metals Division
08.2004 - 02.2014
Lead Generator – Home Depot
Service America (Trane Heating & Cooling Systems)
06.2002 - 12.2002
Territory Merchandiser – Lowe’s Home Centers (South Florida)
Varnell Struck & Associates – Building Materials Specialist Division
05.2002 - 07.2004
Customer Service Operating Manager
Kinko’s (South Beach & Plantation Branches)
01.2001 - 12.2001
Customer Service Representative
World Business Center
03.1999 - 12.2000
Retail Sales Representative
Compaq Computers – Buenos Aires, Argentina
09.1997 - 03.1999
Producer | Cameraman | Editor
University of Buenos Aires – Cable TV Program
02.1995 - 12.1995
Bachelor of Communication Sciences - Marketing, Advertising & Public Opinion Research
University of Buenos Aires