TERRY RAVENEL D.H.A
Brooklyn,NY
Summary
Detail-oriented with a significant background working closely with employees to survey needs, identify issues, and implement corrective actions. Dedicated to accuracy and making long-term changes in workplace.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Equal Employment Opportunity & Diversity (EEO) Investigator/Trainer
NYC Department of Mental Health & Hygiene
Queens
2023.01 - Current
- Investigate internal and external complaints of discrimination, including conducting investigative interviews with charging parties, witnesses, and respondents
- Developed policies and procedures to ensure compliance with anti-discrimination laws.
- Provided training sessions on EEO principles, practices, and regulations for management staff.
- Responded promptly to inquiries regarding EEO matters from internal or external sources.
- Reviewed and provided reasonable accommodations for job applicants and current employees.
City Assessor
NYC Department of Finance-Administration & Planning Division
Brooklyn
2019.01 - 2023.01
- Maximized value assessment accuracy for tax purposes in New York City
- Engaged in property inspections aimed at assessing the condition, value, and quality of various residential and commercial establishments.
- Reviewed property records and conducted thorough research to establish ownership of properties.
- Utilized data analysis techniques to establish accurate market values for properties by examining information related to comparable sales in the area.
- Advised clients on appraisal findings and responded to queries relating to the property valuation procedure or assessment techniques applied.
Eligibility Specialist II
NYC Human Resources Administration - Medical Assistance Program
New York
2007.01 - 2019.01
- Managed various HR functions and tasks on a day-to-day basis
- Evaluated applicants' qualifications against predetermined criteria to establish benefit eligibility.
- Maintained comprehensive understanding of program regulations, policies, and procedures.
- Performed comprehensive applicant interviews to evaluate their qualifications for assistance programs.
Education
Doctorate in Healthcare Administration -
Virginia University of Lynchburg
05.2024
Master's Degree in Public Administration -
College of New Rochelle
05.2019
B.A. Liberal Arts -
College of New Rochelle
05.2017
Skills
- Data collection and management
- Information gathering and analysis
- Spreadsheet preparation
- Property valuation
- Compliance enforcement
- Clerical and administrative support
- Employee file examination
- Training and onboarding
- Interpreting and explaining information
- Overseeing operations and vendor management
- Healthcare administration
- Public administration
- Investigative interviewing
- Report writing and analysis
- Metrics gathering and analysis
- Knowledge of operating standards and procedures
- Best practice standards implementation
Certification
- Certified Application Counselor
- International Associates Assessing Officers
Timeline
Equal Employment Opportunity & Diversity (EEO) Investigator/Trainer
NYC Department of Mental Health & Hygiene
2023.01 - Current
City Assessor
NYC Department of Finance-Administration & Planning Division
2019.01 - 2023.01
Eligibility Specialist II
NYC Human Resources Administration - Medical Assistance Program
2007.01 - 2019.01
Doctorate in Healthcare Administration -
Virginia University of Lynchburg
Master's Degree in Public Administration -
College of New Rochelle
B.A. Liberal Arts -
College of New Rochelle
- Certified Application Counselor
- International Associates Assessing Officers
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