Terry Reynolds
Quitman,AR
Summary
Motivated and experienced with sales representative, warehouse inventory control, shipping and receiving manager with over 18 Years’ experience. High-energy sales leader with proven relationship-building skills and significant background working with textile customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas
Overview
20
20
years of professional experience
1
1
Certification
Work History
Freight Manager
Marshall Dry Goods Co
Batesville, AR
01.2004 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Placed special orders or called other stores to find desired items.
- Prepared inventory for shipment by attaching tags and labels.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing LTL, FTL, and Container Load Deliveries
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Maintained relationships with customers, vendors, suppliers and other personnel to ensure smooth operations.
- Identified opportunities to reduce cost and improve productivity.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Audited freight bills to validate accuracy of charges and negotiated rates with carriers.
- Established transportation cost standards and economical shipping practices.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Ensured efficient movement of freight by coordinating with transportation and warehouse personnel.
- Monitored inventory levels, placed orders and maintained records of incoming and outgoing shipments.
- Resolved customer service issues related to deliveries, invoices or product quality concerns.
- Developed shipping schedules to ensure timely delivery of goods.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
HVAC Installation And Repair
ASU Searcy
Searcy, AR05-2000
High School Diploma -
Quitman High School
06.1997
Skills
- Sales
- Customer Service
- Cold Calling
- Negotiation
- Outside Sales
- Inside Sales
- Business Development
- Account Management
- B2B Sales
- Up selling
- Management
- Purchasing
- Marketing
- Pricing
- Freight Experience
- Inventory
- Proficient Computer Skills – Word, Excel, Quickbooks
- Lead Prospecting
- Sales Closing
- Client Account Management
- Customer Needs Assessment
- Account Development
- Supplier Relationships
- Forklift Operation
- Logistics Coordination
- Freight Cost Reporting
- Supply Chain Coordination
- Documentation
- Warehouse Oversight
- Distribution Coordination
- Delivery Scheduling
- International Freight Management
- Freight Forwarding
- Materials Management
- Order Management
- Inbound Cargo Management
- Transportation Management
- Inventory Management
- Domestic Freight Management
- Shipping and Receiving
- Shipment Tracking
- Logistics Analysis
References
- Matt Oaks, 501-650-6817
- Johnathan Abbott, 870-307-2418
- Sharon Thomas, 870-307-3373
Certification
- Forklift Certified
Timeline
Freight Manager
Marshall Dry Goods Co
01.2004 - Current
HVAC Installation And Repair
ASU Searcy
High School Diploma -
Quitman High School
- Forklift Certified
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